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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,860 Reviews

1,860 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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July 28, 2021

Friendly staff, their express service was quick. Clean showroom. They accepted mopar coupon which saved me a few dollar. Would definitely bring my car for service here More

by luigiloseto63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are pleased to know that our team were friendly and able to work with you in a timely manner. Thank you for choosing Security Dodge Chrysler Jeep Ram and we look forward to your next visit.

July 28, 2021

Lack of communication between service department and customer. Waited several weeks for part to come in and car was still not right after I received it. Also had no loaner cars even though they had my c More

by Rcapogna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dylan Doyle
Jul 28, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for bringing your recent experience with our Service Department to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

Jul 28, 2021 -

Rcapogna responded

631 506 1895

Jul 30, 2021 -

Rcapogna responded

Called multiple times no response from you or anyone from security dodge. I guess I don’t expect much from any department from this dealership

Aug 04, 2021 -

Rcapogna responded

Still waiting to hear back from customer service

July 28, 2021

I am always treated courteously and with respect add securitydodge… All my questions are always answered and all my needs are always match… The service manager Dylan is a gentleman… The service writer K More

by Nobledad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Service writer… Tommy mechanic…, Dylan Doyle
Jul 29, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, Your review makes for wonderful reading. It means so much to us to know that our team have consistently been communicative and able to meet your expectations. Thank you for choosing Security Dodge Chrysler Jeep Ram and we look forward to your next visit.

July 27, 2021

Wonderful customer service and reliable. They treat you great at the service center and you always feel welcomed and not worry thank you for doing a wonderful job. More

by COMPUTERJT0919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Duran, Dylan Doyle
Jul 28, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and feedback! The team at Security Dodge Chrysler Jeep Ram is glad your visit was wonderful. We look forward to seeing you back.

Jul 28, 2021 -

COMPUTERJT0919 responded

Your very welcome thank you so much for the wonderful service

July 27, 2021

Service was great. All the people that work there are very nice and helpful. I live in Florida visiting my family. My Ram needed service and didn’t have an appointment. In and out within three hours. Th More

by lspanky754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan advisor
Jul 28, 2021 -

Security Dodge Chrysler Jeep Ram responded

Security Dodge Chrysler Jeep Ram thanks you for the 5-stars and feedback! The team is glad your experience was great. We look forward to future visits.

July 27, 2021

The service I received on the car was great, but I asked for an estimate to add a tow hitch and it was as if they had never added a tow hitch before. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Jul 28, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi Dan, Thank you for your positive review and we take on board your feedback. We are pleased you had a great service and we are looking forward to your next visit with us for any future automotive needs. Thank you for choosing Security Dodge Chrysler Jeep Ram.

July 26, 2021

The Service they give to the Clients is very excellent, they are very kind and they take good care of it. and don't wait too long. More

by Abraham Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jul 27, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a great review, Abraham! It was a pleasure to work with you, and we look forward to working with you for years to come at Security Dodge Chrysler Jeep Ram.

July 24, 2021

Service as amaizinv, and the gentleman that take care of mu oil chance was super nice and profesional. The building was super clean. Super happy with the service. More

by jesseviola1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember his name., Dylan Doyle
Jul 25, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you so much for your amazing feedback regarding the services provided at Security Dodge Chrysler Jeep Ram. It makes us so happy to see your satisfaction.

July 24, 2021

Diana O'Neill has always been a great service advisor. I have 2 cars that I brought in for service and she was helpful. I WOULD recommend her to others. More

by Wiz333333
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Vigorito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for your kind words! We're happy we could help take care of your vehicle. Take care!

July 23, 2021

Very fast and easy service! Always helpful and welcoming! I highly recommend! Michelle was wonderful and kept us posted about progress and wait times. Complementary coffee too! More

by speechduo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Jul 24, 2021 -

Security Dodge Chrysler Jeep Ram responded

That's great to learn! We are so glad to see that Security Dodge Chrysler Jeep Ram has earned your loyal business and your recommendation. Thank you for choosing Security Dodge Chrysler Jeep Ram; we welcome you back at any time.

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