Security Dodge Chrysler Jeep Ram - Service Center

Prompt and courteous service. Very happy with sales crew and service center. The salesman was knowledgeable and extremely informative. I am satisfied with the performance of my ne Very happy with sales crew and service center. The salesman was knowledgeable and extremely informative. I am satisfied with the performance of my new Dodge Ram 2500 and I am glad to have purchased my second new vehicle from Security Dodge. More

Review In an out in less than an hour for an oil change on a weekday morning not to bad I must say hope its the same for my next one In an out in less than an hour for an oil change on a weekday morning not to bad I must say hope its the same for my next one More

Drop off truck for service The staff was excellent took care of me right away ,very courteous had to wait about a hour and half but with appointment was not bad at all had inspe The staff was excellent took care of me right away ,very courteous had to wait about a hour and half but with appointment was not bad at all had inspection done oil change and rotate tires, they also took care of some recalls for me, no problems at all More

Mark Petersen Lied about problem and repairs. Vehicle kept burning fuel pump fuse and turning off. Had to have the vehicle towed in 3 times by private tow. Vehicle over a month at dealership. We h Vehicle kept burning fuel pump fuse and turning off. Had to have the vehicle towed in 3 times by private tow. Vehicle over a month at dealership. We had to deal with a different service person who help identify the problem. All I got from Petersen were poor excuses and lies. The last person that deal with the vehicle was excellent. More

Paying for nonsense My brand new 2019 car is stalling mid drive. They are making me drive the car x amount of miles and keep coming back monthly to pay for oil changes. I My brand new 2019 car is stalling mid drive. They are making me drive the car x amount of miles and keep coming back monthly to pay for oil changes. It’s unsafe to do so, they claim it’s what the manufacturer needs to do before deciding to put a new engine in a brand new car! What they don’t tell u is it’s actually illegal to make u drive an unsafe car. I do like some people at the dealership but if I have to rate them as a whole I say stay far away! More

Inspection Rick was great. He greeted me and told me how long the process would take. He was right in the mark. After he finished he found me and told me that I Rick was great. He greeted me and told me how long the process would take. He was right in the mark. After he finished he found me and told me that I was done. More

Good. Communication should be better. Service manager Sean was very professional and explained the process fully. However the work took longer than expected and I called the desk and was p Service manager Sean was very professional and explained the process fully. However the work took longer than expected and I called the desk and was put on hold twice for an extended time. Finally got a call at 9:30pm that the car was complete and could be picked up next day. More

Service Happy that I bought Jeep Renegate on 2917 from here. Excellent in every way. Very reliable, friendly and prompt. Definitely deserves to be recommende Happy that I bought Jeep Renegate on 2917 from here. Excellent in every way. Very reliable, friendly and prompt. Definitely deserves to be recommended. Thank you More

Long wait to get repairs and it takes two times to fix’s the Good truck love it but when you use it for work the truck should be in and out and not release saying it fix’s and is not need to have someone to chec Good truck love it but when you use it for work the truck should be in and out and not release saying it fix’s and is not need to have someone to check that’s it’s fixed before release the truck and if not fixed should not have to wait anther 4 weeks to get same problem fixed More

Quick fix Security I called the service center telling them that my car is making noises coming from my tires. They told me their next appointment is in four months. It I called the service center telling them that my car is making noises coming from my tires. They told me their next appointment is in four months. It wasn’t till I got completely aggravated that they told me I could come in but they weren’t guaranteed to see me. So I took off from work and went. I got there told them my problem and was met with grief. I felt like I was forcing them to look at my truck, a truck in which I bought a big warranty for to avoid this same situation. So since I walked in which what could have been a very serious issue they had to look at it. They told my it was my wheel trim and that the truck was safe to drive. So I assume they fixed it. NOPE I still hear the noise and even worst feeling of being suckered by what I was told was a good dealer. What’s even more funny is that when I called I was told to go to a different dealer for my truck service. I’ll be sure to buy a different truck from that same dealer. More