Security Dodge Chrysler Jeep Ram - Service Center

Following though with details Rotation of tires. And the pressure was not adjusted from front to rear. The sales advisor is not on the list. Please update your staffing. Rotation of tires. And the pressure was not adjusted from front to rear. The sales advisor is not on the list. Please update your staffing. More

By far the worst dealer ever Trucks been in shop 5 times in last 6 months... For over a month and get zero responses when reaching out to them. Never will buy from again biggest m Trucks been in shop 5 times in last 6 months... For over a month and get zero responses when reaching out to them. Never will buy from again biggest mistake More

In quick Got in rather quickly someone was speaking to me in a few minutes about my problems questions were answered car was going to be in shop for sytime and Got in rather quickly someone was speaking to me in a few minutes about my problems questions were answered car was going to be in shop for sytime and was given a loaner More

State inspection&LOF Christina got me in within the hour..Pio is the best mechanic who always takes care of jeep Very efficiently..super quality work..he is very dedicte Christina got me in within the hour..Pio is the best mechanic who always takes care of jeep Very efficiently..super quality work..he is very dedicted..trust him 100% More

Great service I’ve been going to Security Dodge for 20 years their service department has always taken care of my vehicles. I also bring my non Chrysler vehicles th I’ve been going to Security Dodge for 20 years their service department has always taken care of my vehicles. I also bring my non Chrysler vehicles there and always have good service. More

Amazing staff! I have to say everyone at Security Dodge is top notch! Diana is the best! She literally gets you in and out in no time. She’s the sweetest and kindest I have to say everyone at Security Dodge is top notch! Diana is the best! She literally gets you in and out in no time. She’s the sweetest and kindest person I have ever encountered in a service department anywhere. And I have leased vehicles for over 25 years. And by far she is the best! Also Eric is as super helpful and sweet as well. Just the best experience. Highly recommend!! More

Terrible Service Experience Had an appointment to drop my car off for a recall and receive a loaner. This appointment had to be made 2 months in advance which should have been my Had an appointment to drop my car off for a recall and receive a loaner. This appointment had to be made 2 months in advance which should have been my first warning sign. Arrive 15 minutes early for my appointment and am greeted with a huge line of cars waiting for express service. After 45 minutes of not moving I call the service department and they inform me even though I have an appointment I cannot just drop off my car for service. Was a complete waste of time, and will look to schedule all future maintenance elsewhere. More

Inspection/oil change let’s give the service department there respect 💯for them for looking out for a customer thank you service department, but I’ll never come back to th let’s give the service department there respect 💯for them for looking out for a customer thank you service department, but I’ll never come back to this place again thanks to your management team for not honoring the agreement that was said to on the day I lease my Jeep. Manager at the time said he was going to put are agreement in the record of sale which he didn’t and now he doesn’t even work there anymore. So this customer will not be using you ever. My family and friend will be notify about what happen to me from this dealership.not customer friendly More

Oil change I brought my vehicle in for an oil change and tire rotation. The tech who greeted me told me that everything would take an hour and a half. After a I brought my vehicle in for an oil change and tire rotation. The tech who greeted me told me that everything would take an hour and a half. After an hour, the service tech greeted me in the waiting room and told me everything was done. The service 2a as completed ahead of schedule. This made my day. More

Total Joke Total joke , if you xx car r not giving Them money they ignor you . 2 weeks and a rental car while I waited for them to replace 8 rusty bolts. Everyon Total joke , if you xx car r not giving Them money they ignor you . 2 weeks and a rental car while I waited for them to replace 8 rusty bolts. Everyone in the building knew what was going on and did nothing. I tell everyone in Farmingdale and Massapequa DO NOT GO TO SEcURITY DODGE . More