Security Dodge Chrysler Jeep Ram - Service Center

Highly Recommend Sean Judge at Security Dodge Service Depar When I brought in my 18' Widebody Challenger Hellcat for a repair ,Sean Judge went above and beyond and even secured a loaner for me on the same day I When I brought in my 18' Widebody Challenger Hellcat for a repair ,Sean Judge went above and beyond and even secured a loaner for me on the same day I dropped off the vehicle without a reservation. He is very professional and is always available whenever I called in for an update on the repair. The technicians are seasoned and knowledgable and were able to diagnose, repair and replace the water pump and supercharger tensioner under warranty. This is my go-to dealership for all service work on this amazing machine. I highly recommend Sean because he will take good care of you and your vehicle!! More

Has difficulty with last service. They were very concerned that I was not happy with the outcome. They had their service manager see that my problem was corrected. I’ll know in a few d They were very concerned that I was not happy with the outcome. They had their service manager see that my problem was corrected. I’ll know in a few days if everything worked. More

Regular service Had to take my wife’s car in for an oil change while on the way to the dealer another warning light came on as well. Once I got to the dealership they Had to take my wife’s car in for an oil change while on the way to the dealer another warning light came on as well. Once I got to the dealership they staff took excellent care of me and had the problem fixed in no time at all. I would most definitely recommend Security for all your service needs. The top two people I have always dealt with in service are Dianna and Mark the both of them are always professional and willing to help. More

kevin Very good work. I will use your services again. My brakes are now working better.Looking to work with Sean and Chris. No more to say. Very good work. I will use your services again. My brakes are now working better.Looking to work with Sean and Chris. No more to say. More

Great sales and service It’s always a pleasure the staff is great to deal with. Service is always quick and any problems with car are always fixed on the first try. It’s always a pleasure the staff is great to deal with. Service is always quick and any problems with car are always fixed on the first try. More

car had a WE Owe You Big Fail When car was purchased the salesman and the finance guy along with managers very helpful in making deal on vehical. delivered care same night but had When car was purchased the salesman and the finance guy along with managers very helpful in making deal on vehical. delivered care same night but had a WE OWE you ticket for New Wheel well liners. no one ever called to set up apointment to install. finally a week later i drove down went to mangers desk were they directed me to parts department. they gave me the part numbers then i had to go back to managers desk to get an RO number so the part guy could order. which he did while i was there. then had an appointment target wheel liners installed i waited on line for 1.5 hours with my car when i was on line the guy looked at my paper work and said stay here well get you rite in. when i got to the front of the line the customers service girls Failed to deliver. Asked me to leave the car for the day. i said no this was suppose to be quick and i already wasted 1.5 hours. they said they had some of the parts other parts were at other location and i should leave car for the day. and if i couldn't wait several hours they will reschedule. so i told them to reschedule. they were suppose to call me when they had parts in hand to reschedule still have not heard from them yet. its been two weeks.i even called Cory two days ago and still nothing. More

2020 jeep wrangler lemon My Jeep Wrangler twenny twenny with less then 1000 miles on it was in your dealership 3 times for the same problem. The most recent 3rd time for the s My Jeep Wrangler twenny twenny with less then 1000 miles on it was in your dealership 3 times for the same problem. The most recent 3rd time for the same problem I never got a call that the truck was ready supposedly I was called on November 14th but I wasn't. I was called by Sean he ax me for permission for an extended check ride so the contact dish and could try to reduplicate the issue never heard back.I tried to call Sean yesterday never return my call on the 21st tried to call him today on a 22nd he was not in . My daughter came in this morning to pick up the Jeep when she got in her truck it was on empty no gas. Very disappointed and unsatisfied with both security Dodge and Chrysler. I expect a phone call from the service manager or dealership manager regarding this situation both of which are unreachable.. More

Sean Judge was excellent!!!! Sean Judge was excellent. I first brought my car in on June 1, then again in July. Never received a return call. My first advisor was fired my second Sean Judge was excellent. I first brought my car in on June 1, then again in July. Never received a return call. My first advisor was fired my second advisor didn’t call back. Sean was the only one to return my calls and solve my problems. More

Exceptional Customer Service Diana was Competent, Professional and Concise in assisting me with my service issue. She was quick and efficient as well as honest and direct with hel Diana was Competent, Professional and Concise in assisting me with my service issue. She was quick and efficient as well as honest and direct with helping me. More

Quick Attentive Service Went in for my 20,000 mile service and to investigate a possible issue with my battery sensor. I was 4th in-line for service. I was told it would take Went in for my 20,000 mile service and to investigate a possible issue with my battery sensor. I was 4th in-line for service. I was told it would take about an hour and a half. Since I bought the car there I was in the system. Everything went smoothly and in an hour and a half my car was ready. Excellent. Wish more things operated that smoothly. Would not hesitate to use the Service Side again. More