Security Dodge Chrysler Jeep Ram - Service Center

Security Dodge Jeep Chrysler Ram is simply the best!!!! This dealership is phenomenal when it comes to service. They always address every need putting the customer first always keeping you informed through This dealership is phenomenal when it comes to service. They always address every need putting the customer first always keeping you informed throughout the entire time when your vehicle is there for service or whatever type of work is being done. Dianna my service writer is phenomenal. She is always professional, courteous and knowledgeable and I gotta say, she always puts my mind at ease when I sit down with her and check in my car and give her the rundown of what’s going on. This time around my visit was a lot simpler just pretty much getting a remote start installed my oil change and state inspection but it was still a great seamless process. THANK YOU AGAIN TO EVERYONE AT THIS GREAT DEALERSHIP!!! More

Awesome Alex z is the best service tech He is an absolute asset to your firm I have never seen someone so professional and knowledgeable. Thank you Alex z is the best service tech He is an absolute asset to your firm I have never seen someone so professional and knowledgeable. Thank you More

Difficult problems, satisfactory resolution I brought my truck there for a major problem after being jerked around by another dealer. Upon leaving there was a smoke issue which turned out to be I brought my truck there for a major problem after being jerked around by another dealer. Upon leaving there was a smoke issue which turned out to be another non related issue. I had the second non related issue repaired there also as the vehicle was already there and they took a look at it with all seriousness. Unfortunately, the smoke issue persisted but was handled with style and grace in a very timely manner resulting in a satisfied customer. One star deducted for the length of time it took to resolve all issues and understand that it’s not the service departments fault, but it still took a long time to get fixed More

Fast and Friendly service. Went out of my way to have my first service and was not disappointed I didn’t have the greatest experience at the dealer where I bought my Ram picku Went out of my way to have my first service and was not disappointed I didn’t have the greatest experience at the dealer where I bought my Ram pickup. My first service was fast and friendly. I waiting area was exceptionally clean and everyone in the service department went out of their way to help me. I was very pleased with the service. More

Didn’t even look at the vehicle. Waited for an appointment and took the work truck out of service for the day then they didn’t even look at it. No call until 7 pm to say they never sa Waited for an appointment and took the work truck out of service for the day then they didn’t even look at it. No call until 7 pm to say they never saw it. Issue persists More

The work is excellent The dealership is very nice I would recommend the service to everyone. The waiting isn’t bad the employees are very nice and the waiting room is ver The dealership is very nice I would recommend the service to everyone. The waiting isn’t bad the employees are very nice and the waiting room is very clean More

Recall and transmission service Her insight and advice to service my transmission was invaluable. She was extremely helpful in every aspect. Communication was excellent throughout th Her insight and advice to service my transmission was invaluable. She was extremely helpful in every aspect. Communication was excellent throughout the entire process of recall/service More

Lost time at work I had to miss a day and a half of work. Sat for 3 hours the first time nothing done to car place was closing told to bring it in agian if I didnt call I had to miss a day and a half of work. Sat for 3 hours the first time nothing done to car place was closing told to bring it in agian if I didnt call three times my car would have sat there with no service agian. Needed a hood latch replaced that's all of course I was informed I needed more services to my car. Did not like the service i received at all. After all that I had to wait a half and hour for them to find my jeep due to the fact someone put the wrong tag number in the window and the valet couldn't track it More

Quick service I was in and out in less than about an hour and my issue was fixed. Mark helped me tremendously knowing that I had to get to work as soon as possible. I was in and out in less than about an hour and my issue was fixed. Mark helped me tremendously knowing that I had to get to work as soon as possible. He made a stressful situation easy. More

Good service, but long wait The service Is good, and staff are always friendly, but the wait is extremely long just to check in. It is not a convenient drop off. The service Is good, and staff are always friendly, but the wait is extremely long just to check in. It is not a convenient drop off. More