Security Dodge Chrysler Jeep Ram - Service Center

My last visit was scary bc the mechanic forgot to tighten my wheel after a tire rotation but Jimmy the manager made me whole!! But overall, I’ve always had positive experiences my wheel after a tire rotation but Jimmy the manager made me whole!! But overall, I’ve always had positive experiences More

The wait time to get an appointment for the shop to just The wait time to get an appointment for the shop to just diagnose the check engine light was over a month. Then another month for a loaner car slot to The wait time to get an appointment for the shop to just diagnose the check engine light was over a month. Then another month for a loaner car slot to open up. Then the problem I brought the vehicle in for wasn’t even fixed. A week later the check engine light is back on with the same issues the car was having before hand. After I called to let them know. I was told I have to wait another two weeks till another loaner car slot opens up for me to bring my vehicle in. There’s got to be a better solution. However, Keith my service officer was phenomenal, he took time to explain to me what my warranty covers and tried his best to explain the issues my car was having. More

Great fast service. Went in for a tire rotation and oil change. Although the price for filter changes are insane. $70 for a cabin air filter change is harsh. So I ordered it and did it myself. change. Although the price for filter changes are insane. $70 for a cabin air filter change is harsh. So I ordered it and did it myself. More

Fast lane service for my NYS inspection, quick and painless! As always, service team was pleasant! Waiting area is clean and comfortable. Job well done painless! As always, service team was pleasant! Waiting area is clean and comfortable. Job well done More

Nice atmosphere service dept works very quickly The employees are professional ,courteous helpfully show room is always spotless the service dept is very pleasant and work swiftly to get your car ou The employees are professional ,courteous helpfully show room is always spotless the service dept is very pleasant and work swiftly to get your car out More

Amazing staff and service. Always helpful and accommodating. Got my truck done in a timely manner. Highly recommend. Pleasure to deal with. Always get outstanding service. accommodating. Got my truck done in a timely manner. Highly recommend. Pleasure to deal with. Always get outstanding service. More

While there have been hiccups in the past here, they have definitely turned over a new leaf. Customer service goes a long way there now. definitely turned over a new leaf. Customer service goes a long way there now. More

Service overall was terrible. Not satisfied at all with the way I was dealt with when bringing my vehicle in for repair. Brought vehicle in multiple times for same problem and took almost a month to fix. C the way I was dealt with when bringing my vehicle in for repair. Brought vehicle in multiple times for same problem and took almost a month to fix. Customer service was awful, always being put on hold for 10 minutes plus and everyone with an attitude. Service manner Jimmy was of no help at all and Keith in service avoided calls and did not update with vehicle status, until customer reaches out. More

I’ve been there 3 times for a service and all three times the experience has been great,but I didn’t keep up the good work guys!! the experience has been great,but I didn’t keep up the good work guys!! More

Great place. Always provides loaner cars . Good people in all departments. Super helpful and very clean place. makes It easy to want to come back all the time all departments. Super helpful and very clean place. makes It easy to want to come back all the time More