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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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February 25, 2020

I always had a pleasant experience until I was advised on my last visit that I was being charged a 4% credit card fee. Very disappointed with security especially after I learned other local dealerships do n More

by raia49
Recommend Dealer
No
Employees Worked With
Elvis Duran
Feb 25, 2020 -

Security Dodge Chrysler Jeep Ram responded

Hello, It's unfortunate to learn of your disappointment with any charges that have led to your distrust. Rest assured we take your comments seriously and would appreciate the opportunity to speak with you to remedy your concerns. Will you please contact me when you have a moment? Thank you. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

Mar 15, 2020 -

raia49 responded

It seems Security isn’t concerned about this policy. They made no effort to return my call. Only posted here :/.. Buyers shop around if you intend on using your charge cards. Other Long Island dealers DO NOT charge 4% to use a credit card.

February 22, 2020

Too much $$ for a simple oil change.Too long for such a Too much $$ for a simple oil change. Too long for such a service. I am finished With my review. See you in a month,, Bye Bye More

by gray2steel
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Gomez, "Jimmy" (Dimitrios) Tsiolis, Sean Judge, Anthony Berta, Darrell Raeburn, Christina Estrella , Johan Corona
Feb 24, 2020 -

Security Dodge Chrysler Jeep Ram responded

We'll be sure to share your feedback with management. Please do not hesitate to let us know directly if there is anything we can assist with. We look forward to your return!

February 22, 2020

Great service, from the beginning to the end, very professional, enjoy being there. Keep the good work, I hoe to get my next car from there More

by chino923
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jay DeLalla, Kabir Ajenishe, Jubeli Adames, Anthony Berta
Feb 24, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thank you so much for your great feedback for our level of services. We look forward to working with you again in the future. Please have a great day!

February 21, 2020

EXCELLANT CUSTOMER SERVICE CAN'T THANK THE TEAM AT SECURITY DODGE FOR GETTING ME INTO THE CAR I WANTED, SEAMLESS PROCESS FROM START TO FINISH. MICHELLE FOR THE REFERRAL, COREY F More

by HELENRODRIGUEZ98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEITH, Michelle Scalise, Jay DeLalla, Corey Singer, "Jimmy" (Dimitrios) Tsiolis
Feb 21, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the amazing review! We will be sure to thank Michelle, Corey, Jerry, Keith, Jay, and the rest of the team for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

February 20, 2020

Security Dodge always give me the best & utmost treatment.. This is the third lease thru them!! Dianna in Service great. JR sales awesome! Tom in finance 👍 More

by yyoung358
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR
Feb 21, 2020 -

Security Dodge Chrysler Jeep Ram responded

Young, Thank you for taking the time to share your excellent experience with Dianna & JR! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

February 20, 2020

First they said my truck would be ready in 45min-1hr after waiting 2hrs I asked if my car was ready they said no even though it was sitting outside. After another 30min of waiting I asked again and the More

by Metalrules27
Recommend Dealer
No
Employees Worked With
Dianna Oneil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Gomez, "Jimmy" (Dimitrios) Tsiolis, Sean Judge, Anthony Berta, Darrell Raeburn, Christina Estrella , Johan Corona
Feb 20, 2020 -

Security Dodge Chrysler Jeep Ram responded

Hello, I regret to learn that your experience with us took longer than you anticipated. Please feel free to reach out to me directly so that we can discuss your experience and address your concerns. I look forward to connecting with you. Best, Ricardo Gomez Client Relations Manager - Service Department rgomez@securitydodge.com 631-691-5000 Ext. 372

February 18, 2020

Great service representatives. Kind, courteous, and made the process as quick as possible. Also after having a new technician/valet cause problems, they helped me. More

by ALLSTARG2K
Recommend Dealer
Yes
Employees Worked With
"Jimmy" (Dimitrios) Tsiolis, Christina Estrella
Feb 18, 2020 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for your kind comments for our representatives. I find your rating for us to be concerning and I'd appreciate further feedback. Please reach out to me when you have a moment to discuss further your concerns. I look forward to connecting with you. Best, Ricardo Gomez Client Relations Manager - Service Department rgomez@securitydodge.com 631-691-5000 Ext. 372

February 17, 2020

The service was quick and efficient. I even had a few Questions that were answered without hesitation and with reassurance. Quickest wait I have had so far and super happy for my service. More

by Kayla.larkin325
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Security Dodge Chrysler Jeep Ram responded

That's wonderful to see, Kayla! We're thrilled to see that your visit was done in such a timely manner. If we can assist you with anything else, please be sure to let us know!

February 15, 2020

I was very satisfied with my new Jeep Grand Cherokee.everything went smooth and my wife was happy.Had to bring the Jeep back two days afterward to install the remote start,I was told it would t More

by vjiremodeling
Recommend Dealer
Yes
Employees Worked With
Anthony Capanelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Minka Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Maniscalco, Jubeli Adames, Thomas Dunn, Anthony Berta
Feb 15, 2020 -

Security Dodge Chrysler Jeep Ram responded

Congratulations on your new Jeep GC. We are sure that you are going to enjoy it. We are always ready and willing to meet your needs. Have a great day and visit again soon.

February 15, 2020

Security Dodge Service is by far the best run that I have dealt with. Dianna Oneil is my go to advisor. I highly recommend them for service of any brand vehicle. More

by RGB
Recommend Dealer
Yes
Employees Worked With
Fritz Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great recommendation. Your business is highly valued and we hope to see you again soon. Dianna is going to love your feedback.

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