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Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,862 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,862 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
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Verified Customer
April 18, 2020
Very nice people. Very quick Took my car right away. Very nice people. Very quick Took my car right away. Clean and friendly. Took 20 minutes. Didn’t wait long. It was free for the first oil chang Very nice people. Very quick Took my car right away. Clean and friendly. Took 20 minutes. Didn’t wait long. It was free for the first oil change. More
by dcsa226
Employees Worked With
Ricardo Gomez, Anthony Berta, Christina Estrella , Johan Corona
April 17, 2020
Dealership is amazing with the service they provide to the community. I would refer my family to this dealership. Thank you security dodge of amityville. the community. I would refer my family to this dealership. Thank you security dodge of amityville. More
by Georgehines03
Employees Worked With
Vito Ilardi, Marissa Maniscalco
April 15, 2020
Extremely unhappy with service, Simplest of repairs could not be done correctly the first time, still waiting for Tim Doyle to call me back. It’s been at least two weeks now and counting for Doyle to call me not be done correctly the first time, still waiting for Tim Doyle to call me back. It’s been at least two weeks now and counting for Doyle to call me. D. O’neil’s help was excellent More
by Vorrtex
April 15, 2020
Security Dodge service has always been prompt and reasonably priced. Diana O’Neil is my go to service person and she has never disappointed me. reasonably priced. Diana O’Neil is my go to service person and she has never disappointed me. More
by RGB
Employees Worked With
April 15, 2020
Had a long outstanding issue and Dianna was instrumental in resolving the issue. This renwed my relationship with this dealership. Hope to continue with this level of service. in resolving the issue. This renwed my relationship with this dealership. Hope to continue with this level of service. More
by akorovich
Employees Worked With
April 09, 2020
Excellent customer service!!! I always feel like a valued customer. The techs provide quick reliable service, communicate clearly all of the services that they provided, and help me to understand my options customer. The techs provide quick reliable service, communicate clearly all of the services that they provided, and help me to understand my options for the future. More
by Janeen J
Employees Worked With
April 08, 2020
Poor service all the way around I have brought my Cherokee in for service twice in the past 6 months for oil changes. I promptly bring my Jeep in for its routine maintenance out of I have brought my Cherokee in for service twice in the past 6 months for oil changes. I promptly bring my Jeep in for its routine maintenance out of respect and in order to keep your vehicle in the best condition possible so that it has the maximum value when I return it at the end of the lease. Both of the last two times that I have brought it in for service I have asked them if they could repair the gas door which doesn't open using the dashboard button anymore. For the past 6 - 8 months, every time that I need to put gas in the car, I have had to reach my arm inside the rear door panel to pull on some manual release cord. My wife can no longer drive my vehicle because she doesn't feel comfortable opening the door manually. At my last appointment I was told that the repair was not covered by the 3 year bumper to bumper warranty and that it would cost hundreds of dollars to fix. My lease is up in 2 months, so for me to repair an issue that should have been a recall issue because of the vast numbers of Jeep owners that have experienced the same problem, seems ridiculous. I have received several follow up contacts after my last service appointment which I have ignored because I have been so upset. I have leased Jeeps twice in the past 6 years and I took terrific care in maintaining your vehicles. I have even returned them with much less mileage than I paid for. I thought that i deserved better treatment but the service manager that I finally responded to via email Darilyn Whitlock, stated that she would reach out to the service manager whom would get back to me regarding my service issues. I never heard back from anyone. Lets be honest, would you lease another vehicle from Security Dodge? The answer is no. More
by ericrosasco
Employees Worked With
Other Employees :
I have no idea whom I dealt with. The one person that I do remember dealing with is not listed. I checked all the names above in service, Ricardo Gomez, "Jimmy" (Dimitrios) Tsiolis, Sean Judge, Anthony Berta, Darrell Raeburn, Christina Estrella , Johan Corona
April 08, 2020
I've had an appointment for over a month. I specifically noted with my appt what was needed done. I also do not live close to the dealer. I made arrangements for someone to pick me up since there was no loa noted with my appt what was needed done. I also do not live close to the dealer. I made arrangements for someone to pick me up since there was no loaner available. Not until I arrived to the dealer (with someone following me) was I told that they were not going to perform what I needed done. At no point was I contacted before hand that they were not going to work on my vehicle even when my work order stated what was needed done. After waiting weeks for my appt, me and another person who was doing a favor wasted hours out of our day for no good reason. More
by Chris
Employees Worked With
I was not givin the same of the mechanic who turned me away.
April 08, 2020
Excellent service at this dealership. Brought in my car for service and a recall to be corrected. The service advisor explained the recall and promised to repair car quickly and safely which he did . for service and a recall to be corrected. The service advisor explained the recall and promised to repair car quickly and safely which he did . More
by Truck man
Employees Worked With
Johan Corona
