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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,862 Reviews

1,862 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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May 07, 2020

My car is not running right I’ve brought it in 3 times to this location for the same problem and they say nothing is wrong with it. More

by xtinavp2
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : "Jimmy" (Dimitrios) Tsiolis, Christina Estrella
May 08, 2020 -

Security Dodge Chrysler Jeep Ram responded

Hello, I am troubled to learn of your disappointment with any services that did not exceed your expectations regarding your vehicle repairs. Your satisfaction is important to us and I would like to connect with you to learn more about what had happened. Please contact me when you are free. Thank you. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

May 06, 2020

Everyone was conscientious, courteous and quick. We were immediately welcomed, and the car was taken in for service. Before we knew it, we received a call saying our car was ready. Excellent service and v More

by Robert
Recommend Dealer
Yes
Employees Worked With
Christina Estrella
May 07, 2020 -

Security Dodge Chrysler Jeep Ram responded

Hi Robert, thank you so much for the kind words! We're glad to have helped you with your vehicle needs. Let us know if there is anything else we can assist you with.

May 05, 2020

Excellent service. Staff friendly and knowledgeable. Assist in any questions even if not ready to purchase give you full support . Very clean showroom and service More

by Lissa2618
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla Pascual, "Jimmy" (Dimitrios) Tsiolis
May 06, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thank you so much for your feedback. We are happy to know our team members have been so helpful. If there is anything else we can assist with, please feel free to reach out. Our team is here to help.

May 05, 2020

Great Service all the time.. In and out very quickly never a issue. Very comfortable waiting area with refreshments and televisions. Its a very nice dealership More

by visionman71
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again!

May 04, 2020

They were amazing and I’m so glad I went here, usually I go to a different one but this is the best than you More

by dynamic7
Recommend Dealer
Yes
Employees Worked With
The technician that actually did my service, Christina Estrella
May 05, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your amazing experience with Christina! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 03, 2020

Horrible! I brought my car in to have work done; always waiting, service reps are rude & ignore costumers to carry on with their personal conversations! The receptionists are always rude. My car was return More

by dollka
Recommend Dealer
No
Employees Worked With
Sean Judge
May 04, 2020 -

Security Dodge Chrysler Jeep Ram responded

Hello, I am concerned to learn of any disappointment with a recent service experience. I would appreciate to opportunity to understand your impression and gather further feedback about your visit. Please consider reaching out to me when you are available. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

May 03, 2020

Dealer was unable to properly schedule an appointment lied about a loaner which they scheduled three weeks for. I am in a Ram loaner now vehicle recall and warranty repairs done at another Dealer. Jimmy More

by jkorines
Recommend Dealer
No
Employees Worked With
"Jimmy" (Dimitrios) Tsiolis
May 04, 2020 -

Security Dodge Chrysler Jeep Ram responded

Hello, I regret to find out about any inconveniences related to the availability of our loaner vehicles and scheduling your appointment. I would like to better understand your concerns and what happened. Customer feedback is important to us. Please contact when you are available to discuss further. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

May 01, 2020

They test drove the car and said problem is tranny. 4 weeks to make appointment to fix. Then they say it's exhaust not tranny. Hmmmm. I argue, and tell them not to touch exhaust since it's the only par More

by mdhoos
Recommend Dealer
No
Employees Worked With
Keith
May 03, 2020 -

Security Dodge Chrysler Jeep Ram responded

Hello, I am concerned to learn about your disappointment regarding the condition of your vehicle and your recent service experience. Please reach out to me so that we can discuss and address your concerns. I look forward to connecting with you. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

April 30, 2020

I drop my vehicle for New York State inspection and vehicle was ready within one hour. I received text message that vehicle is ready. Excellent service More

by iclc1428
Recommend Dealer
Yes
Employees Worked With
Keith
May 02, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the excellent review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 28, 2020

Great service made me feel welcome being an essential worker they took care of my car quickly in a very short amount of time so I can get back to work! Thanks again More

by Lauren.H
Recommend Dealer
Yes
Employees Worked With
Donny the tech, "Jimmy" (Dimitrios) Tsiolis, Johan Corona
Apr 29, 2020 -

Security Dodge Chrysler Jeep Ram responded

Hi Lauren, We are so happy to know you were well taken care of. Thank you so much for taking the time to give us your feedback. If there is anything else we can do for you, please do not hesitate to reach out and let our team know. We hope you have a great day!

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