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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,860 Reviews

1,860 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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August 05, 2021

Been waiting a call back.been over 3 weeks. Left messages and stopped in dealership no call back. Its a part of AC. Very unhappy. Car is just over a year old. More

by Tazrck66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cant recall
Aug 05, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, We take our customer feedback very seriously and would like the opportunity to learn more about your disappointment with any communication with our team. Please contact me at your earliest convenience. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

August 04, 2021

I went in for a state inspection Michelle who signed me I went in for a state inspection Michelle who signed me in was wonderful She was friendly, professional and pleasant She let me know how long it More

by Frankie Bones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Aug 05, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Frankie! Security Dodge Chrysler Jeep Ram appreciates the 5-stars and the kind words. The team is glad your experience was wonderful. We look forward to future visits.

August 04, 2021

Rour service department does excellent work brought my Ram 1500 in for a oil change and to install a trifold rear cover for my pickup and as always you work was fast and perfect all done in a short time More

by mase39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Aug 05, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

August 03, 2021

Was told part would be in in 3 days has been 2 weeks??? Thats not the big issue but have called the service department and inquired if part was in about 5 times and no one calls back to inform me if the p More

by MJB4460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Doyle
Aug 03, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your recent service experience. Security Dodge Chrysler Jeep Ram always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below?  Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

August 03, 2021

Quick professional & very hospitable service! Every time! I’ll always bring my Jeep for service at Security. I’ve never had an issue just driving up for oil change/tires rotated. More

by CPBHEALTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Aug 04, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, We appreciate your review. It makes us happy to know that our team were professional and hospitable whilst working with you in a timely manner. Thank you for choosing Security Dodge Chrysler Jeep Ram and we look forward to your next visit.

August 03, 2021

Service people were very helpful and got me in and out quickly. Service was amazing and would go back again when i have oil change More

by Nicoleferreri96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vigorito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Sollano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Capanelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Vigorito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Ilardi, John Sciortino, Michelle Scalise, Thomas Dunn, Dylan Doyle
Aug 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Nicole, Thank you for the kind words. We are happy to know that you enjoyed working with our Service Team. If you have any additional feedback, please feel free to let us know. We look forward to your next visit for an oil change. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

July 31, 2021

The dealership was very nice and professional, the dealership was clean. The advisor was very nice. I dropped my car off in the morning I had my car back by the evening on the same day. I was very ha More

by Monye261973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, Thank you for sharing the details of your recent visit. It is good to hear that our team were nice and able to work with you in a timely manner. Thank you for choosing Security Dodge Chrysler Jeep Ram and we hope to continue to assist with all of your future automotive needs.

July 30, 2021

I always receive great service that is explained to me so I can understand it… Tammy the mechanic is very diligent and knowledgeable at his job… I never have an issue leaving my car in his hands… Keith The s More

by Nobledad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy the mechanic, Kevin service write , Dylan Doyle
Jul 31, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, Thank you for taking the time to give us your feedback. We strive to ensure that we can keep our customers updated and informed of the process, therefore it is great to hear about your recent experience. Thank you for choosing Security Dodge Chrysler Jeep Ram and we look forward to your next visit.

July 30, 2021

I was very impressed with the service I received at your location all of the employees were friendly knowledgeable and seem to really care about the customer the waiting time was well within any limits that More

by Masterpost 24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jul 31, 2021 -

Security Dodge Chrysler Jeep Ram responded

We are so grateful for you taking the time to leave us this review! Please give us a call if we can do anything else for you!

July 30, 2021

Great service fast and accurate amazing experience would highly recommend to anyone If you need anything speak to Dillion or diana for all your needs More

by MICHAELLAROCCA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jul 31, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thanks so much for the awesome review! Please feel free to let us know if you ever need anything. See you next time!

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