Security Dodge Chrysler Jeep Ram - Service Center

Everyone at this dealership was helpful and the job was explained throughly they called to order a part which I’m still waiting on but the staff was very prgessional explained throughly they called to order a part which I’m still waiting on but the staff was very prgessional More

Took my 2016 Jeep Grand Cherokee in for service. Was given my vehicle back , told it was fixed. I drove it one block and the same issue was still there. The service manager then told me it is trial and given my vehicle back , told it was fixed. I drove it one block and the same issue was still there. The service manager then told me it is trial and error until they find the issue . Said the code was cleared. Clearly they didn’t drive the vehicle long enough for the sensors to come back online. Now it has been there for over a week and still no word back on the status of my car. I have left messages with no return calls. Will be addressing the issue with the service manager and dealership owner next. As well as corporate. More

Service was fast and convenient, got me right in and done with in 1 hour. Very pleased, waiting area was clean but a little crazy as sales people were conducting deals in the area so there was limited seatin with in 1 hour. Very pleased, waiting area was clean but a little crazy as sales people were conducting deals in the area so there was limited seating More

Was able to get oil changed without any problems. I just missed 2nd free oil change and was only charged half price without asking for that price missed 2nd free oil change and was only charged half price without asking for that price More

They can not figure out why my 2012 Dodge Ram 1500 keeps shutting off while driving it. I have brought it several times. It’s frustrating and time wasting shutting off while driving it. I have brought it several times. It’s frustrating and time wasting More

Excellent services and fast repair.The customer services Excellent services and fast repair. The customer services call me to let me know the car is ready. We are very happy Thank you so 💯 Excellent services and fast repair. The customer services call me to let me know the car is ready. We are very happy Thank you so 💯 More

Our service representative Diana was very knowledgeable, and got everything done in a timely fashion. She was incredible at communication and she has amazing customer service. and got everything done in a timely fashion. She was incredible at communication and she has amazing customer service. More

Service team at Security Dodge is first rate. The team is always professional. Special kudos for Dianna O’Neil for helping to make for a very smooth process. She is always very helpful’ is always professional. Special kudos for Dianna O’Neil for helping to make for a very smooth process. She is always very helpful’ More

All of my concerns were addressed and the staff went out of their way to accommodate me. The young lady at the desk was helpful and informative as well as the actual service team. of their way to accommodate me. The young lady at the desk was helpful and informative as well as the actual service team. More

We had an issue with the keep and we were told that they replicated the issue and could not find the issue. They then said that the “tweaked” things and do not hear the noise anymore We pulled out of the replicated the issue and could not find the issue. They then said that the “tweaked” things and do not hear the noise anymore We pulled out of the driveway at the dealer and noise was still there. Went to another Jeep dealer and they found issue More