Security Dodge Chrysler Jeep Ram
Amityville, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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The entire dealership and service department. They will harass you nonstop to buy a car from them and sell you on their service department but try and get your car service? Good luck. My Grand Ch They will harass you nonstop to buy a car from them and sell you on their service department but try and get your car service? Good luck. My Grand Cherokee purchases from this location is year old and is not holding windshield washer fluid which is covered under warranty. I can not see out of the front windshield or back windshield because of the all the salt and sand on the roadways, they won’t even LOOK at your car to diagnose it for 24-48 hours after your DROP it off and do not have loaner vehicles available for 60 days. So I guess I’ll just hang out of the side of my of car with the window open a Windex bottle on the Wantagh State Parkway. Their customers safety is obviously their top concern. This place get fcked. Stay away. More
Diana is courteous, professional and makes servicing your vehicle stress free. I highly recommend getting your vehicle serviced at Security Dodge because of Diana. vehicle stress free. I highly recommend getting your vehicle serviced at Security Dodge because of Diana. More
Overall, very good dealership. Salesman was very polite, knowledgeable, helpful, and great to deal with. This dealership has a large inventory. The service department is all enc Salesman was very polite, knowledgeable, helpful, and great to deal with. This dealership has a large inventory. The service department is all encompassing. More
It has been a pleasure to work with Security Dodge. Hassle free from start to finish. Hassle free from start to finish. More
I am disappointed thus far. Received the car, brand new, with some issues/damage. No resolution yet. While there has been limited communication, it's certainly lacking. I eve Received the car, brand new, with some issues/damage. No resolution yet. While there has been limited communication, it's certainly lacking. I even contacted them to tell them I wanted to see if there was an update prior to me submitting a review, in order to be fair. Still haven't received a response, hence this review. More
This dealership is absolutely amazing they take of you like you are part of their family like you are part of their family More
This place is HORRIBLE. I dropped my car off for the infotainment center to be reprogrammed after a battery swap due to a factory issue. My jump cables, phone charger , car I dropped my car off for the infotainment center to be reprogrammed after a battery swap due to a factory issue. My jump cables, phone charger , car battery charging pack, and my tire pump where all STOLEN that's right STOLEN. Completely missing from my trunk and from inside my car. I was told that no one went into my trunk. My car was only supposed to stay OVERNIGHT and ended up staying 3 DAYS for the issue at hand, and the infotainment center was not even set up the way it originally was. I PAID SECURITY DODGE CHRYSLER JEEP RAM over 300 dollars to just to get my VEHICLE RANSACKED AND ROBBED and not to completely fix the issue with my vehicle. THIS IS HOW THEY LOVE TO DO BUISNESS. More
Bought my new 2023 Dodge Ram pick up in November of 2023. After having to deal with the service department about an oil change I knew what to expect when I brought my truck in for service. I knew from the so After having to deal with the service department about an oil change I knew what to expect when I brought my truck in for service. I knew from the sound the truck was making that the drivers side front axle was the issue. I brought the truck in this morning at 8am. The woman I spoke to explained that it would take 2-3 days to diagnose and probably a few more days to repair. They had no “courtesy cars” so I would have to rent a car that “might” be reimbursed by the manufacturer. So I’m looking at realistically a minimum of 7 days without my 7 month old $60,000 truck. When I said that was unacceptable another lady by the name of Diana ONeil spoke to me. She said there was nothing else they could do for me. When I said it would be cheaper to bring it to ANY mechanic who could do it in ONE day she said “Go ahead bring it to a mechanic, they all know us anyway”. So as I’m leaving she starts waving and saying something. So I stop and turn around and say I spent $60k on a vehicle and you’re giving me lip? What kind of service is that? I spent an extra 8 thousand on a warranty that is useless. Unless I rent a car for at least a week which would cost at least $1500 it’s cheaper just to bring the truck to a local mechanic. When they say “Come get some” they mean a royal screwing from their service department. Nasty and demeaning. DO NOT SHOP AT SECURITY DODGE IN AMITYVILLE!!! Their customer service is atrocious and they DO NOT stand behind their vehicles. More
I WAS VERY HAPPY WITH ALL THE STAFF FROM THE SERVICE DEPARTMENT. TAMEKO MAXWELL WAS VERY HELPFUL. HE GOT ME IN AND OUT WITH WARRANTY REPAIR ON MY 2020 DODGE DURANGO. THE REPAIRS WERE DONE VERY WELL AND DEPARTMENT. TAMEKO MAXWELL WAS VERY HELPFUL. HE GOT ME IN AND OUT WITH WARRANTY REPAIR ON MY 2020 DODGE DURANGO. THE REPAIRS WERE DONE VERY WELL AND CLEAN. THANK YOU TO ALL AT SECURITY DODGE. GABBY VIGS WAS ALSO VERY NICE AND ACCOMMODATING. More







