Security Dodge Chrysler Jeep Ram

Hal was fantastic!! We love our new truck and couldn't have asked for better customer service. We would most definitely recommend your dealership to any of our friends. Thank you again! couldn't have asked for better customer service. We would most definitely recommend your dealership to any of our friends. Thank you again! More

Very professional and friendly people.They get the job Very professional and friendly people.They get the job done like no one else.Before you buy a car ,they make sure that you like the car. Very professional and friendly people.They get the job done like no one else.Before you buy a car ,they make sure that you like the car. More

Just bought my 2nd car in three months from Security. Andrew G. helped me through the process, pointing out the best options, and how to get the most for my buck. I recommend the dealership and be sure t Andrew G. helped me through the process, pointing out the best options, and how to get the most for my buck. I recommend the dealership and be sure to ask for Andrew G. More

My name is Brian I just want to say my whole experience with Security Dodge was wonderful I was referred by my sis-in law to speak with Alise B. that she will give me the Best number on a purchase on a new with Security Dodge was wonderful I was referred by my sis-in law to speak with Alise B. that she will give me the Best number on a purchase on a new Chrysler 300 I called her she gave me her Best Price and made an appointment with her for the next day she had the vehicle waiting for me to take a test drive with my wife with a great salesman Ralph L. I loved the vehicle and purchased it that same day. Alise & Ralph made sure I was completely satisfied until I drove away. I would highly recommended Alise B. to all my friends and family she made my experience at Security Dodge a great one. She made my purchasing a new vehicle so easy for me. Thank You Again ALISE B. More

This has been the best experience I have had in regards to buying a new vehicle. Everyone was very kind and not pushy at all like you would normally find in a salesman. Overall just a pleasant experience. to buying a new vehicle. Everyone was very kind and not pushy at all like you would normally find in a salesman. Overall just a pleasant experience. More

Gregory and Luand did a great job of explaining to me the differences of the Jeep Wranglers. Gave me multiple test rides in a few different Wranglers. there was never any rushing me to do anything including differences of the Jeep Wranglers. Gave me multiple test rides in a few different Wranglers. there was never any rushing me to do anything including my test ride in the wrangler. Gregory introduced me to the Owner of the dealership who was kind and courteous. I was shown around the dealership including the service department. When it came time to purchase the car Gregory was busy with another customer and Luand stepped in to help out and finish the deal, I was totally satisfied with the deal on my 2013 Jeep Wrangler Sport thanks to Gregory and Luand. Then it was time to sit down with Richard De Mott the Finance Manager and that process went perfect, Richard explained and answered all of my questions about the financing of the Wrangler and Free maintenance and Car washes and a few other things that I just can't remember at the moment. I would defiantly recommend this dealership. More

Absolutely love! Went about a 2 months ago and sales representative Tim was absolutely wonderful was very thorough no beating around the bush explained what we needed to know with ease. So of course ref representative Tim was absolutely wonderful was very thorough no beating around the bush explained what we needed to know with ease. So of course referred my brother in law there too he couldn't be happier! Even after sales if you have an issue there willing to help with no hesitation at all. Most definitely would recommend to anyone! More

I bought my RAM 1500 brand new in 2009. Since then I have had all the service performed by Security Dodge. In every case they have shown me how much they appreciate me as a customer. All the services have had all the service performed by Security Dodge. In every case they have shown me how much they appreciate me as a customer. All the services performed have done correctly the first time. My truck is always returned to me as clean as when I brought it in. The service staff always explain all charges and answer all my questions prior to the work being performed and if something is discovered during the repairs/service they stop, explain the issue to me along with any additional charges, and ask my permission to proceed. In short I highly recommend this dealership for both sales and service (this is the third car I have purchased from them). More

Hello. I have been in contact with below person: Alexa Marsico Internet Sales 631-691-5000 631-691-1440 fax alexa.marsico@securitydodge.com Security Dodge Chrysler Jeep Ram SRT Gem Long Island's Largest V Marsico Internet Sales 631-691-5000 631-691-1440 fax alexa.marsico@securitydodge.com Security Dodge Chrysler Jeep Ram SRT Gem Long Island's Largest Volume Dealer 345 Merrick Road Amityville, N.Y. 11701 www.securitydodge.com Copy of email is available. Explained in plain, clear English what i'm looking for and terms. Had several call made, and also confirmed that i will get exactly what i'm asking for. I was told that manager has agreed to the price and terms. The terms are for NEW 2014 Jeep Grand Cherokee, 4x4, Limited with Navigation, Rear Camera and Sunroof. Lease terms are 36 month, 0 down, $409 / month payment, taxes included in payments. Just first month payment and DMV fees when picking up car. On July 8, 2013 made several calls again, and was told that all terms and numbers correct. I asked to have everything ready for us to pick up the car on July 9th, 2013. Today (July 9, 2013) me, my elderly mother, wife and 6 years old daughter came to the dealership to sign all paperwork and pick up the car. This is where it all became pure hell! Besides the fact that when we walked in no one has greeted us, few people behind desk were talking about something, and even when we came up to the desk we were ignored until they have finished conversation! Then it took about 15 minutes for Salesman to come. His name is Joe Wexler. I again confirmed terms and price, and asked if anything changed. And salesman confirmed that nothing changed, and everything as was discussed before. He gave us few papers to fill out and left. After credit application was filled out he brought us a dealership agreement. This agreement had 39 month lease instead of agreed 36 month. Salesman started saying that that was agreement, and we are trying to make up numbers! He also said that if we don't want to take this deal, we'd have to pay more per month. Then after i offered to show correspondence by email with 36 month term he walked away for about 10 minutes. After he came back he said that 36 month will be honored, but because it has to be done with a different bank it may take up to a day to get approval! We have spent three and a half hours waiting there, and nothing was done! Absolutely outrageous! Every car lease experience i had in the past with Acura, Mercedes, Cadillac has never, ever seen anything like this! Usually takes about 30 minutes to complete all process. We left dealership, and were told to wait for a call when bank approval is ready. Around 6pm i had to call dealership to find out status on approval from bank, and was told that nothing is done yet, and to wait for a call within an hour. I call Nassau Financial Credit Union that was working on our application, and was told by representative that all applications are processed only before 4pm. Called back dealership around 7:15pm, asked again about status, and was told that nothing changed. Then i received a call from a lady from their call center and was asked about whole situation. After explaining to her what is going on, she promised to give them a call and get back to me. Within 10 minutes she called back and said that our application has been approved and that manager will contact me to let me know time to pick up car. Half hour passed and still no call. I called again dealership, and this time was told to come to pick up car at 8:30pm sharp, because they close at 9pm. We came exactly at 8:30pm, and the madness started again! We were told to wait, and wait, and wait. Please keep in mind that 72 year old Mother, and 6 year old daughter still with us. During signing a papers financial manager Frank and Salesman promised to talk to general manager about giving us at no charge All Weather Floor mats to somewhat compensate for this terrible experience. At 10:30pm we drove away from a dealership. Few minutes driving and i noticed that car has only a little bit less then half a tank of gas! This is very, very, very horrible experience. Today i left message with front desk, and told them about GAS situation. Was promised to get a call back to resolve it. Never received a call. Overall, this day was just a pure NIGHTMARE! Instead of pleasant experience of leasing a new car, as it should be. I can't blame salesman for all that happened, but this is no way how customers should be treated. More

I had the pleasure of working with Gregory Harden. He went above and beyond to ensure I had a pleasant experience. From the moment we met he walked me through every step of the way with professionalism went above and beyond to ensure I had a pleasant experience. From the moment we met he walked me through every step of the way with professionalism and aimed to please 100%. More