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Security Dodge Chrysler Jeep Ram
Amityville, NY
7,598 Reviews
Why Should You Do Business with Us?
Security Dodge Chrysler Jeep Ram SRT is always focused on providing a positive shopping experience for you. There are many Long Island Dodge dealers located in our area, and the experience shopping for and purchasing your car, truck, hybrid, minivan, fuel-saver, crossover or other vehicle from them should always be exciting and enjoyable.
If you are a NY DCJR shopper, or visiting our showroom from another nearby area, you'll realize how convenient our services are. Among NY Dodge dealers, Security Dodge Chrysler Jeep Ram SRT upholds our commitment to all our brands to be your guide and ally throughout your time at our dealership.
We aim to make you a customer not just for today, but for the long road too.
Have you ever felt attacked by bullying sales staff as soon as you walk through the doors of a dealership on Long Island? You won't find that here at our Suffolk County dealership, because we know you need time to gather your thoughts. It's nearly impossible to make a decision when someone is standing over your shoulder and trying to talk you into a more expensive car payment. Not here. We believe in space and respect. At the same time, it won't take you long to find help when you're ready for it.
Our sales staff is very knowledgeable, and our website is loaded with helpful tools and information. You can order Dodge, Chrysler, Jeep, Ram, SRT parts Long Island drivers often need, and schedule service at our Long Island Service department. Take Route 110 to the end, and let the savings begin!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 7,598 reviews
June 19, 2017
False Advertisement I got a quote online from this dealer for a Dodge Viper ACR 2016 (VIN: 1C3BDECZXGV100368) at the price they listed both on their own website and on Au I got a quote online from this dealer for a Dodge Viper ACR 2016 (VIN: 1C3BDECZXGV100368) at the price they listed both on their own website and on Autotrader; but when I went in person, they tried to sell me the car at MSRP price, $40k above the listed/quoted price. They didn't even have the car keys on site. How can you sell a car without the keys?! More
by hung v tien
Employees Worked With
Jaime Grant-Hewson, Alex Maisonneuve
June 19, 2017
I was lied to in regards to my trade in. STAY AWAY! I Went to Security Dodge Chrysler Jeep for an early trade in on my Jeep Cherokee because I was over the miles and felt it would be more of a benefit t I Went to Security Dodge Chrysler Jeep for an early trade in on my Jeep Cherokee because I was over the miles and felt it would be more of a benefit to trade it in early, which is what I was told by them. Their exact words were "These cars hold their value and we are the only dealership that can give you the most for your previous Jeep" Turns out that a month after I traded in and leased a new Jeep Grand Cherokee, the new deal had nothing included with my previous Jeep other than the remaining payments. I put $4,500 upfront and was told that nothing was down and it was all from the PREVIOUS CAR, TAXES, FEES FIRST MONTH PAYMENT, ETC.., which was still high to me, but after 5 hours of waiting with my kids, I signed and reviewed later that night. MY MISTAKE, SO PLEASE DON'T MAKE THE SAME MISTAKE I DID and GO ANYWHERE ELSE. The previous Jeep financing company, Fusion, sent me a bill for $1,300. $400 for something called a disposition fee, which is usually covered by the dealer; the finance company even stated this to me, which was really bothersome. Then extra miles, and what they called damage. Two worn down tires, and I had a car seat on the back seat that left an imprint. Security couldn't even clean that before turning in the car... really. They also told me they would take the car because they have great value and will have no problem covering the miles. Extra miles, was the main reason I went to trade in the car early, because I wanted to build everything into the new deal, not to lease a new car and have a $1,300 bill after investing $4,500 upfront on taxes, fees and what I thought was the previous Jeep. I understand dealership mentality and sales, but what I don't understand is when your sales person is saying yes we took care of the jeep and miles are covered, etc.. to having none of this taken care of and finding out weeks later is just bad business. Now, this is either no communication with the sales and finance team or just lie and get you to leave because the buyer has no protection once they leave the lot. If you don't want to get lied to and don't want to waste your entire day, stay the xxxx away from Security Dodge Chrysler Jeep Ram. More
by Stever
Employees Worked With
John LaFrancesca, Vito Ilardi, Natalie Jenkins, Michael Abrahams
June 17, 2017
Security Jeep should actually be called a Stealership! I write this review to help prevent the incredible disservice a person will likely receive if they do business with Security Jeep/Dodge. It's also im I write this review to help prevent the incredible disservice a person will likely receive if they do business with Security Jeep/Dodge. It's also important to know that I am a past customer of Security Jeep having purchased a new 2012 Jeep Liberty. This time around, I am in the market for a 2017 Wrangler Unlimited. I am trading in a 2012 Corvette Grand Sport Convertible 4LT Centennial edition. I did my homework on both the value of my trade according to Kelly Blue Book (avg. trade in 42k) and the price the Wrangler is selling for. In obtaining the value of my trade, I was accurate about the condition of the car which included needing four new tires. A set of tires is about $1500. To my surprise, Security Jeep only offered me $30,500. When I questioned the value and asked if they accounted for all of the options, they said they missed that it was a 4LT. As a result, they gave it a new value of $34,000. An hour later, working with a sales manager, they dropped the value to $32,000. I have since learned that many auto dealers pay for a service from Galves which is known to place valuations on vehicles significantly lower than companies like KBB and NADA. I decided to shop elsewhere as their offer was quite far off from the KBB valuation. I went to another dealer who offered $38K on my trade but did not have the Wrangler I was looking for. I decided to go back to the Kelly Blue Book website where I saw an option for an instant cash offer. I entered all of my car information and was presented with a $39,018 offer. Ironically, Security Jeep was listed as one of the three places where I could receive that amount. I took the offer to Security and asked for a sales manager. It was there I was introduced to Sunny Kaliandasani. Warning: if you find yourself working with Sunny, run! I explained the entire situation to Sunny and showed him the offer. Sunny along with the other sales managers were immediately defensive. One manager suggested that if they had to honor the 39K offer, then they would charge me above sticker price for the Jeep. The entire time Sunny even stated that he would be doing me a huge favor by selling me this jeep and taking my trade. He required that I pay him full sticker price for the Jeep. At this point, I was worn down and couldn't negotiate any further, so I agreed. The next day, I spoke to Sunny to arrange to sign the paperwork. I tried several times to reach him and had to keep leaving messages. I finally got in contact with him at 4PM only to hear him change the entire story. He stated that for them to honor my trade in price, he needed me to drive to his shop, complete paperwork, then pickup one of his salespeople and drive us both to Mannheim Auctions in Lancaster, PA which is a 3hr 30 minute drive. Sunny stated that this was their requirement to accept this trade even know Kelly Blue Book does not stipulate that. It became clear to me that Security Jeep had no interest in selling me the Jeep. Keep in mind that with Security Jeep's original trade offers they hoped to make over $10,000 by devaluing the trade. That represents 25% of the total deal value and does not include what the dealership makes on selling the jeep. Clearly, Security Jeep is more interested in extracting unjustified profits than building a happy customer base. Last night I picked up the exact Jeep that I was looking for at another dealership. Unfortunately, I had to go to a dealer that was 25 miles away, but they gave me the full value of my trade and also discounted the sticker price off the car. The end result is me being a happy Jeep customer but one that will never enter Security Jeep again. Buyer beware of Security Jeep and Sunny. More
by Lewis Kopp
Employees Worked With
Sunny Kaliandasani
June 14, 2017
Good dealership...would come again Great place to deal with....would come again.the place looks great.looks to to be professional. Will do out of there way to assist you .I would highly Great place to deal with....would come again.the place looks great.looks to to be professional. Will do out of there way to assist you .I would highly recommend this dealership. More
by Jayzreview777
Employees Worked With
Elvis Duran
June 10, 2017
Lawrence was great. Excellent sales experience Great sales experience No pressure. Very accommodating. Lawrence was great. Definitely would purchase from Security again. Brandon was very curtious Great sales experience No pressure. Very accommodating. Lawrence was great. Definitely would purchase from Security again. Brandon was very curtious and helpful to correct a minor glitch. Class dealership More
by Jr967
Employees Worked With
Brandon Troy, Lawrence Taylor
June 08, 2017
Great dealership Definitely the best dealership ive been too, everyone was friendly and helpful and helped me get into the car i wanted for the right price, will defin Definitely the best dealership ive been too, everyone was friendly and helpful and helped me get into the car i wanted for the right price, will definitely do buisness here again ! More
by Jlerch
Employees Worked With
Kieth Frank , Steve Cottage, Marissa Maniscalco
June 08, 2017
Very nice Friendly place, very clean, good deals. Marissa was very helpful and friendly throughout the whole process. Nice sitting area to hang out in while we Friendly place, very clean, good deals. Marissa was very helpful and friendly throughout the whole process. Nice sitting area to hang out in while we had to wait. More
by Tony Ferazzoli
Employees Worked With
Marissa Maniscalco
June 07, 2017
How it should be done From inquiry to keys by far the best new car buying experience... Should be used as a role model for how its done. Miss Alise Bitic and the rest of th From inquiry to keys by far the best new car buying experience... Should be used as a role model for how its done. Miss Alise Bitic and the rest of the staff here are on point. I would and I will recommend security dodge... And when its time to trade in my Challenger .... I know where I will be going ... Back to .... More
by skinzz64
Employees Worked With
June 07, 2017
Great dealership I bought a used 2015 jeep grand cherokee for LT and he was a great salemen he was very friendly and gave a great deal I would 100% recomend this deale I bought a used 2015 jeep grand cherokee for LT and he was a great salemen he was very friendly and gave a great deal I would 100% recomend this dealership More
by AnthonyC
Employees Worked With
Lawrence Taylor
June 07, 2017
Best experience ever ! Having been to several dealerships, this was by far the best ever. Marissa was awesome, from the minute she greeted me. She made the whole experienc Having been to several dealerships, this was by far the best ever. Marissa was awesome, from the minute she greeted me. She made the whole experience great. She makes you feel special. She knows her stuff and helps guide you to the end. She never stops smiling and makes sure we were treated the best. I will never buy a car from anyone else......... More
by Debbie
Employees Worked With
Marissa Maniscalco
