Security Dodge Chrysler Jeep Ram

Best experience ever This is the best experience I have had in leasing my vehicle. The entire staff was great especially the salesperson who helped me ALISE BITIC. She was This is the best experience I have had in leasing my vehicle. The entire staff was great especially the salesperson who helped me ALISE BITIC. She was fantastic knowledgeable, experienced and determined to get me the best deal she could. It will be because of ALISE BITIC that I will return for my next lease. I strongly recommend Security Dodge and especially recommend seeing ALISE. More

Delivered to me with 114 miles on it , missing things mats , Missing a lot of things this dealership did not prepare this truck right , I didn’t even get the owner manual, very unsatisfactory with this dealershi Missing a lot of things this dealership did not prepare this truck right , I didn’t even get the owner manual, very unsatisfactory with this dealership, especially I’m a first time buyer, not my cup of tea ....... More

Unhappy with service Had 3 things done. Oil change was 1 when I got my truck back I have seen that the sticker was never put on also the computer was never reset and 0 evi Had 3 things done. Oil change was 1 when I got my truck back I have seen that the sticker was never put on also the computer was never reset and 0 evidence of oil change every time tire rotation was done without the lug nut key and also inspection was done I was told it was going to be $10 and wound up being 37 upon arrival I did not like that I was told it would be 10 when I purchase the car and when I went there More

Had an excellent experience I had an excellent experience. The team was speedy and thorough and answered all my questions. I would recommend this Dealer as the number one deal on I had an excellent experience. The team was speedy and thorough and answered all my questions. I would recommend this Dealer as the number one deal on Long Island and would return for all my service work And the purchase of my new car or truck. More

Replace part/ coolant flush Completed both a maintenance issue and fixed a driver side seat in a sufficient time while I waited at the dealership. While waiting for my vehicle wa Completed both a maintenance issue and fixed a driver side seat in a sufficient time while I waited at the dealership. While waiting for my vehicle was kept updated until the job was completed More

Terribel Not only did I have a terrible times with their sales department and spent a full 10 hour day there buying a car , but their service is even worse. Not only did I have a terrible times with their sales department and spent a full 10 hour day there buying a car , but their service is even worse. Appointments cannot be made in a timely fashion and if I’m have an issue my choice is to either wait over a month or go else where. I have brought them my car 3 times with the same issue that they “can not replicate” and “did not experience the same issue” therefore they could not help me , but not a problem I just lost 3 full days dropping my car off AND let’s jot forget no loaner cars to lend but don’t worry they have a wait list for that you have a chance to get one . Most recently,... I thought they could handle a simple oil change AND I was very wrong. Brought my car in for a synthetic oil change paid $72 with taxes. The next day I got in my car to a message on my dashboard “oil change required “ and I looked up at my sticker to see it was never changed. Then when I called about the issue they couldn’t tell me if they actually changed my oil or not. Here I go back again .... More

Best car buying experience I have ever had. Aliea was very good at her job. She was able to help me through the entire transaction process. Pleasure doing business. I will definitely refer you g Aliea was very good at her job. She was able to help me through the entire transaction process. Pleasure doing business. I will definitely refer you guys to friends and relatives. More

Great experience with Elvis Duran! I went into the dealer with no knowledge of what I needed for my family of 5. Elvis listened to me, was very attentive and treated me with lots of pro I went into the dealer with no knowledge of what I needed for my family of 5. Elvis listened to me, was very attentive and treated me with lots of professionalism. Gave me all the options to fit my needs. I did not feel pressured by him. He did not rush me. I returned with my husband, just to make sure I would not get ripped off. His prices were definitely better than all competitors. Elvis went above & beyond — locating a specific vehicle, delivering it to me, receiving my old lease. He even returned on his day off, which was the only day I was able to make the purchase. Thanks so much for your patience with me, Elvis. That was the easiest purchase I have made in my entire life!! More

Met all my needs Everything was great and wasn’t there all day like other dealerships. They met all my needs n waived fees for me as a returning customer. I worked wit Everything was great and wasn’t there all day like other dealerships. They met all my needs n waived fees for me as a returning customer. I worked with Natalie Jenkins and Aliea Malhotra and both were a pleasure . I already recommended many people there and will continue in the future More

new grand cherokee I had an amazing experience buying my new jeep from Gabby. She went above and beyond to help us and she is super knowledgeable. Gabby is so personabl I had an amazing experience buying my new jeep from Gabby. She went above and beyond to help us and she is super knowledgeable. Gabby is so personable and has a positive, infectious manner. An all around pleasure to work with. More