Security Dodge Chrysler Jeep Ram

Charged me for work not done!!!! Said they fixed a slow leak but looked at the wrong tire!! Other tire was still leaking air!! Put 70 pounds of pressure in the wrong tire and told me it was OK. Did not eve leak but looked at the wrong tire!! Other tire was still leaking air!! Put 70 pounds of pressure in the wrong tire and told me it was OK. Did not even put the valve cap back on the car. I got home and released 45 pounds of air from the tire they said they fixed which was the wrong tire. Absolutely unacceptable. More

Roughy the car in for oil change and they did not reset Roughy the car in for oil change and they did not reset oil light. Claimed it was reset and I had to bring it back for them to show them that it was Roughy the car in for oil change and they did not reset oil light. Claimed it was reset and I had to bring it back for them to show them that it was not done. Did they even change my oil?? More

Fritz was fantastic to work with. The process was very smooth and the car was in earlier than expected. I would recommend anyone looking for a car to deal with Fritz! smooth and the car was in earlier than expected. I would recommend anyone looking for a car to deal with Fritz! More

I would rate service -5 stars if i could. Theres no point in making an appointment because thats not when they look at your car. The appointment is just to speak to an advisor. They overbook themselves. My c in making an appointment because thats not when they look at your car. The appointment is just to speak to an advisor. They overbook themselves. My car sat there for an entire work shift never being touched until the next day at 8pm and im guessing its because i called inquiring about it. It took them 4 days to finish a diagnostic test that didnt even have a solution to my problem. They diagnosed my car incorrectly and then listed obscene prices to get things fixed. Poor communication, i had to continuously call the front desk because chate never answered his office phone. When he did communicate, it was through text and wouldn't reply to my responses. He refused to tell me when my car would be ready for pick up. I figure they dont give estimated times because they are so backed up. Please do not bring your car here EVER! More

I arrived and found a spotless parking area as well as inside the dealership. Everyone appeared busy with their work and were friendly and polite asking me what I needed help with. I felt a confidence in inside the dealership. Everyone appeared busy with their work and were friendly and polite asking me what I needed help with. I felt a confidence in how they carried themselves. More

Alise is the bomb!!Whatever I needed she catered to me Alise is the bomb!! Whatever I needed she catered to me . This my second ram with her and would never go to anyone else . The hole experience was p Alise is the bomb!! Whatever I needed she catered to me . This my second ram with her and would never go to anyone else . The hole experience was perfect for me Thank you Alise More

Fritz was reason I bought my Ram 1500 longhorn this will be my 4th Ram with hemi motor last 3 were bought in dealership in New Jersey. No only because of convenience and salesman Fritz I will be leasing nex be my 4th Ram with hemi motor last 3 were bought in dealership in New Jersey. No only because of convenience and salesman Fritz I will be leasing next car from him More

Corey was great! No pressure and very thorough. I brought my car home the same day! Also the insurance person quoted me a much lower rate than I was paying. brought my car home the same day! Also the insurance person quoted me a much lower rate than I was paying. More

Natalie Jenkins sent me an e mail, I called her 3 times left messages never heard from her. The service center is ok but it shouldn’t have taken 3 hours to balance the tires. left messages never heard from her. The service center is ok but it shouldn’t have taken 3 hours to balance the tires. More

I got ripped off when I first bought the jeep. So not a big fan. Was sold a warrantee I didn’t ok. And paid full sticker price after looking at all my paperwork. big fan. Was sold a warrantee I didn’t ok. And paid full sticker price after looking at all my paperwork. More