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934 Reviews of Secor Volvo Cars - Service Center
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April 02, 2018
Excellent vehicle service and customer service. I put on a lot of miles and this service team has always been very helpful. They fully describe the service required and have options for me. I put on a lot of miles and this service team has always been very helpful. They fully describe the service required and have options for me. More
by Ross' Volvo
Verified CustomerEmployees Worked With
Nick Rose
February 21, 2018
Oil Change and tire check First time in with my used 2008 XC90...needed an oil change and tire rotation. Had a problem with the tire system sensor and determined that two of t First time in with my used 2008 XC90...needed an oil change and tire rotation. Had a problem with the tire system sensor and determined that two of the four were not working. I made the determination to not change the sensors till I was in the market for new tires. I liked not feeling pressure to "have to do" a repair if its not something that has to be done right away. The staff was polite, quick and efficient. I hope to some day purchase a newer model XC90. Also my rotation was not needed so we will push that till the next time we are in. More
by rlpelletier
Employees Worked With
February 09, 2018
Unscheduled repair I had an ignition issue with my Volvo and had to have it towed to the dealership after they had closed for the day. The next day I spoke with Eric and I had an ignition issue with my Volvo and had to have it towed to the dealership after they had closed for the day. The next day I spoke with Eric and he was able to get my car into the shop and get it fixed. Very pleased, as I thought since I did not have an appointment it might take awhile. But Secor got me the car back the next day More
by Ralph Lamb
Employees Worked With
January 10, 2018
Service Response Took my 2014 XC90 for small repair on tailgate part that had failed, New part was ordered, and I came in for the work to be done. After about 45 minu Took my 2014 XC90 for small repair on tailgate part that had failed, New part was ordered, and I came in for the work to be done. After about 45 minutes I was informed apologetically that the part ordered was the wrong one. Went through the process a 2nd time and it was completed correctly. While not perfect or ideal solution, Secor admitted mistake and was professional in scheduling and processing the "fix". More
by Daniel Welch
Employees Worked With
Nick Rose
January 09, 2018
I trust Secor Secor has serviced 3 of my Volvos over more than 20 years. They are competent at diagnosing problems with my car, repairs are done in a timely manner, Secor has serviced 3 of my Volvos over more than 20 years. They are competent at diagnosing problems with my car, repairs are done in a timely manner, and the service staff and mechanics are helpful and courteous. I have always been satisfied with the work done. More
by Eja426
Employees Worked With
Kelly took extra time to explain what needed fixing in detail and exceeded my expectations., Nick Rose
December 09, 2017
Out of state service needed Out of state on business Emergency service needed. Outstanding courteous, professional service was provided. Turned disaster into no problem at all. Out of state on business Emergency service needed. Outstanding courteous, professional service was provided. Turned disaster into no problem at all. Many Thanks to Eric Weiss for a job well done. More
by BenG
Employees Worked With
October 03, 2017
Satisfied with service. Service on my 2006 XC 90 ignition switch replacement was timely and installed. Also another problem was discovered and I was called an I authorized th Service on my 2006 XC 90 ignition switch replacement was timely and installed. Also another problem was discovered and I was called an I authorized them to correct it.I am very satisfied with service I received form Secor service department an plan to do business with them. More
by frankberg
Employees Worked With
Erica Symonds
September 21, 2017
Never again I won't even put one star tried to rip me off for a service call went elsewhere had work done $250 cheaper I will never again have my car service here I won't even put one star tried to rip me off for a service call went elsewhere had work done $250 cheaper I will never again have my car service here More
by Nycking
Employees Worked With
Nick Rose
August 15, 2017
Completely satisfied - Would recommend to our friends! We recently purchased a second hand Volvo from Secor and it had a problem with the battery. It was still under warranty and Eric Weiss and Nick Rose We recently purchased a second hand Volvo from Secor and it had a problem with the battery. It was still under warranty and Eric Weiss and Nick Rose took a personal interest in making sure that my car was quickly repaired and I was on my way. I love this car, it is exactly what we were looking for, and I am very happy with how Secor handled my repair. Diane Gebhard was our sales person and she worked diligently with Arnold Eininger to find us just the right car. Stephen Plona graciously helped me set up the new Sirius radio system. Bob Doyle was supportive when the car needed to be repaired. The owners Charlie and Julia are very friendly. More
by Laura Graham
Employees Worked With
Other Employees :
Arnold Eininger, Bob Doyle, Nick Rose
July 24, 2017
Sevice was not as professional as it should have been. I dropped the car off at 8:30am and was told 2 hours. At 1:30pm it still wasn't done. They changed spark plugs without checking us first and told us I dropped the car off at 8:30am and was told 2 hours. At 1:30pm it still wasn't done. They changed spark plugs without checking us first and told us there were many issues wrong with my car that was in for a routine oil change. They claimed we didn't service the car in many years when we did service the car at another Volvo dealership. Secor didn't have the regular service people working at the service desk. It was very unorganized, people didn't know what was going on with our car. I was not satisfied with our service. Then they charged us for tire rotation when they told us we didn't need it. More
by not happy
Employees Worked With
Don't know their names because they were filling in for people.
