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Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews

922 Reviews of Secor Volvo Cars - Service Center

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April 12, 2018

Great Service each Time I bought my Volvo at this dealer, and this was my second service. It was quick and efficient, and the staff are always a pleasure to deal with. I am More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Symonds, Nick Rose
April 05, 2018

The service was great. The service was very good; however, when my car was finished and I went to leave it was pouring rain. The covered area where my car usually is after s More

by PATRICIAJ25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2018

Excellent Service!!! I will only trust Secor Mitsubishi with my Outlander. I recently had to purchase 2 front tires at a different shop over the weekend. They wound up str More

by Mitsuguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy (Service Technician?)
April 03, 2018

Failed to fix squeak in right door area. Squeak in front passenger door area was noted during 2 test drives.problem was not fixed. I will return vehicle for more inspection and hopefully a More

by PMGREEN1940
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager.
April 02, 2018

Dependable Service I recently had a scheduled maintenance and, while expensive (my bad for buying this car!), the service was courteous and done on time. Staff is very More

by DSDRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, can't remember!
April 02, 2018

Best Service Department I have been a Volvo customer for 8 years and have always experienced great service from Secor Volvo. They are extremely responsive and courteous. They More

by STEPHANIE.K.HALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2018

Excellent vehicle service and customer service. I put on a lot of miles and this service team has always been very helpful. They fully describe the service required and have options for me. More

by Ross' Volvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
April 02, 2018

Great service. The entire service staff kept me apprised of the schedule and work done.. They were very courteous and polite. All my questions and concerns were addr More

by BRUX1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
April 02, 2018

Excellant Service WE have always been very pleased with the service we have received at Secor Volvo. Diane is a great salesperson...extremely knowledgable about the ca More

by JDGALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2018

Oil Change and tire check First time in with my used 2008 XC90...needed an oil change and tire rotation. Had a problem with the tire system sensor and determined that two of t More

by rlpelletier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.