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895 Reviews of Secor Volvo Cars - Service Center
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July 24, 2017
Sevice was not as professional as it should have been. I dropped the car off at 8:30am and was told 2 hours. At 1:30pm it still wasn't done. They changed spark plugs without checking us first and told us I dropped the car off at 8:30am and was told 2 hours. At 1:30pm it still wasn't done. They changed spark plugs without checking us first and told us there were many issues wrong with my car that was in for a routine oil change. They claimed we didn't service the car in many years when we did service the car at another Volvo dealership. Secor didn't have the regular service people working at the service desk. It was very unorganized, people didn't know what was going on with our car. I was not satisfied with our service. Then they charged us for tire rotation when they told us we didn't need it. More
by not happy
Employees Worked With
Don't know their names because they were filling in for people.
June 06, 2017
XC90 vehicle service I did not purchase the vehicle from Secor Volvo. I wanted to take it to a Volvo dealership not only for a check engine light being on but I wanted t I did not purchase the vehicle from Secor Volvo. I wanted to take it to a Volvo dealership not only for a check engine light being on but I wanted to make sure that all recalls had been done. I was treated as if I purchased the car from the dealership and very pleased with the service I received. More
by Bob
Employees Worked With
Kyle, Kenny and Eric.
May 07, 2017
Peace of mind The Lotus service team take great care of my Evora. They do the essential, make recommendations as needed, and return my car in tip-top condition. No The Lotus service team take great care of my Evora. They do the essential, make recommendations as needed, and return my car in tip-top condition. No surprises. More
by Mark T.
March 18, 2017
Erica is amazing A month after of having my car. I had contacted Erica because I was having minor trouble with my car. Erica Symonds was so attentive. She came literal A month after of having my car. I had contacted Erica because I was having minor trouble with my car. Erica Symonds was so attentive. She came literally to my house and followed me to the dealership. It was like those state farm commercials. She help me and made sure I was completely taking care of.... If I could I would scream from the roof tops to buy a car from here More
by Ariana.garcia7986
Employees Worked With
Erica Symonds
July 17, 2016
Lotus Service My 2014 Lotus Evora had a check engine light and an occasional engine stalling issue. The service team, Julie and Eric, where professional and timely My 2014 Lotus Evora had a check engine light and an occasional engine stalling issue. The service team, Julie and Eric, where professional and timely in their status reporting. The problem with the car was a serious one after it was analyzed by their mechanic Randy and led to an engine replacement. This was a big job, well done by Randy, and the car is running great again. Good people all and the have a real talented mechanic in Randy ! More
by Lotus engine
