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Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews

922 Reviews of Secor Volvo Cars - Service Center

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April 30, 2018

Dropped off my car the night before due to a recall. The next morning I was called and told it was already done and ready to be picked up. I went right away to get it. Check out was pleasant and I was SO More

by LITTLELOGSCHOOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2018

Repair of keyless entry system, covered by warranty Done efficiently, quickly and with no fuss. Took two visits - first to evaluate the problem and order the needed parts, and second to install the new More

by S60Owner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
April 26, 2018

Thought I bought a CPO Vehicle Purchased a CPO vehicle just a few months back and brought it in for it's first oil change and brake fluid flush. Very surprised that a CPO vehicle w More

by CARL_F_RAMSDELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose, William Damberg
Apr 26, 2018 -

Secor Volvo Cars responded

Thank you for taking time to write this review. Our records indicated that your car was due for a 40k mile service which includes cabin air filter, engine air filter, and a brake flush. These are services which Volvo recommends at that interval. Since the service intervals are 10k or 1 year apart, we have to estimate the amount of wear brakes would have by 50k miles. We do our best to provide our customers with advance notice of future services. If you have any additional questions or concerns, feel contact me at 860-442-3232 etx 103.

April 26, 2018

Satisfied customer, great service dept I have serviced my vehicle at secor Mitsubishi since purchased and am extreamly satisfied with the timely and professional care they have always shown More

by ndc3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2018

Great service with a friendly smile I brought my 2013 Volvo in because I had a check engine light come on the past 3 times I'd used my windshield wipers. And the morning I brought it in More

by WBILLEJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie in the service department., Nick Rose
April 21, 2018

Very happy! Thanks for all the goodies in the waiting room! Especially the tangerines! I felt the service was prompt and all of the staff quite friendly. More

by DESJARDINSMARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
April 18, 2018

Illuminated plates I dropped off my car for installation of Illuminated plates and they were done by end of the day. They gave me ride to my employer and picked me up ag More

by watsthemathur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Cardoza
April 18, 2018

Did all I reguested in an excellent manner. Work was completed as requested, and in a timely manner. This is the usual case, and why I use Secor for any work my car needs. More

by TEVANS2506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
April 17, 2018

Service can’t be beat! I recently dropped my car off for a routine oil change. I like having the option of dropping the car off one day and picking it up the next. I ap More

by CLHEROD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
April 13, 2018

Great place Always attentive to my needs and understands a layman’s description of the problem. Can always get an appointment, with people who are pleasant on th More

by WENDYLEHMANLASH@GMAIL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Doyle
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