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Secor Volvo Cars - Service Center

New London, CT

4.8
934 Reviews

934 Reviews of Secor Volvo Cars - Service Center

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June 12, 2018

Fast Brake Service Front brakes & rotors replaced in an hour - can't beat that. Comfortable lounge -TV & good selection of up to date reading material - found 3 gre More

by DiVanG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
June 12, 2018

cant diagnose first time took car to secor 1800 .00 1st trip 110 miles later back to shop 2.250.00 third trip had damaged part fixed for free whats next now lets se More

by rbgypsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julie Mei
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2018 -

Secor Volvo Cars responded

We understand your concern on repair of a 11 year old vehicle with over 200k miles.Sometimes these types of repairs can become more involved.As offered, please feel free to contact me to review any concerns.Thank you,Eric Weiss,Parts and Service Director.

June 11, 2018

Love this dealer! We traded our Mersades for the ‘16 XC 90 little did we know that the dealer experience would be the high-light. I have never had a service departm More

by JWDIXONSAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
June 07, 2018

So happy with Secor I had car trouble and dropped off my car unannounced on a Sunday, I called them Monday morning and they were on it. I am so grateful they could figur More

by JAMIE_DOUCETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
June 07, 2018

Repair and easy return Towing service provided to and from location for service that was guaranteed upon purchase and was a greatly appreciated. Car returned by two very More

by SGMOSCATO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
June 05, 2018

Routine maintainance and extimate from the body shop Service was fast and very convenient. The requested body repair estimate was thorough and very prompt. My daughter picked up the vehicle and everyth More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Lewis/John Pasternak, Jacklyn Morales
June 02, 2018

Helpful, friendly and knowledgeable The usual efficient and courteous service. Love getting the car washed when finished. Having coffee and doughnuts in the comfortable waiting area is n More

by EAL1965FA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
May 30, 2018

Great Service As always I was very satisfied with the service at Secor Volvo.. The staff is helpful, courteous and knowledgeable, Tthe service is fast and error f More

by kestrel164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
May 30, 2018

Excellent service to repair my goof I goofed and put house cleaner in the washer fluid fill (in my defense, the bottles are identical). I was able to make an appointment online during a More

by JASON@BUDGETDRY.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Symonds, Stephen Cardoza, Bob Doyle, Nick Rose, Douglas Thomas, William Damberg
May 29, 2018

Brake recall This is the second time I have needed recall work and I appreciate that Secor makes it easy. I have a very busy schedule and their early morning drop More

by saralyn_sr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
4.0
This rating includes all reviews, with more weight given to recent reviews.
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