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Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews

922 Reviews of Secor Volvo Cars - Service Center

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May 17, 2018

Warranty repair Needed repair to washer fluid hose. Was able to wait while car serviced.Easily obtained a convenient appointment and repair complteted in estimated ti More

by JFINGERUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
May 12, 2018

Convenient, professional and effective service Nick was very helpful and professional. He explained things well and kept me informed. The team corrected the issues with the vehicle in a timely mann More

by MNJANES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
May 12, 2018

Forty years of complete satisfaction We bought our first of ten Saabs from Secors in 1978. In 1980 we moved eighty miles away and we have continued to buy our cars from them And have the More

by Saabfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018

Always treated as a valued customer Starting with my sales experience and now interaction with the service department, my time at Secor has has always been professional and pleasant. Sta More

by K P McCabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold , Stephen Cardoza
May 09, 2018

shopping cart dents John and Jennifer were the people who I met and took care of my sad meeting with shopping cart at Stop and shop. I am very happy with them and the wo More

by JDKEEFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pasternak,Jennifer Lewis
May 09, 2018

Great Service I've bought many cars in my life time but one of the important factors as a repeat customer for me at Secor Volvo is the service department they are More

by BDBEAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
May 07, 2018

Great Experience Coming from another state and looking for a Volvo dealer close to my new home in Connecticut, I visited Secor Volvo in New London and the reception as More

by thebailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
May 04, 2018

40,000 mile check up Positive experience. One employee neglected to tell me the cost of the service, but the other jumped in to let me know and I appreciated the heads up More

by BETTYRADICCHI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick advised me of the service cost, I didn’t catch the other’s name. Both courteous and professional , Nick Rose
April 30, 2018

Above & beyond.! The Secor people are great. It was my first repair experience with them.. When my car had to be there for a week, I got a very nice loaner to use. J More

by LEDWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John P. & Jennifer in the body shop
April 30, 2018

Had to have body work done on my car. John and Jennifer were super. My car looks terrific. They kept me updated on my car repairs and arranged everything with my insurance company. Extreme More

by NJBRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John and Jennifer in collison
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