934 Reviews of Secor Volvo Cars - Service Center
The best dealer experience ever! We brought the car there for a noisy AC compressor. Nick gave us an estimate and we made an appointment. While they were doing the job , the mechanic We brought the car there for a noisy AC compressor. Nick gave us an estimate and we made an appointment. While they were doing the job , the mechanic discovered that the timing belt was in bad shape. This would have ruined the engine if not discovered on time. Both jobs were completed right on schedule with no additional expenses.. very happy More
Secor service rocks!!!! Called to schedule service and got the date/time I requested, 8am. I arrived a couple of minutes early and was taken care right away and told the serv Called to schedule service and got the date/time I requested, 8am. I arrived a couple of minutes early and was taken care right away and told the service would take about 90 minutes. I got a cup of coffee in the lounge and used thee free wifi to catch up on my emails and the news. About 15 minutes early the service tech came by to tell me the car was ready! I was delighted and especially to notice they had washed the car. Great experience More
Great service I switched dealerships about two years ago, and since I have been coming to Secor Mitsubishi, I have always received A plus service. Thank you I switched dealerships about two years ago, and since I have been coming to Secor Mitsubishi, I have always received A plus service. Thank you More
Wonderful place to be I have bought four cars from this dealership. I would not go anywhere else. They go the extra mile to “be of service” which is refreshing in this da I have bought four cars from this dealership. I would not go anywhere else. They go the extra mile to “be of service” which is refreshing in this day and age. More
New Volvo This was the first service for our new Volvo. The staff was very attentive to our needs and able to schedule an appointment for early morning drop of This was the first service for our new Volvo. The staff was very attentive to our needs and able to schedule an appointment for early morning drop off. The loaner car was clean and ready upon arrive. Great service. More
Service made easy Convenient to make appointment on line, service completed in time promised while I waited for the car. Everyone at the dealership courteous and pleasa Convenient to make appointment on line, service completed in time promised while I waited for the car. Everyone at the dealership courteous and pleasant during the visit. More
Julie is the best! I have historically travelled as far as New Britain to get my previous Mitsubishi Outlander serviced--one hour in each direction! I'm happy to say tha I have historically travelled as far as New Britain to get my previous Mitsubishi Outlander serviced--one hour in each direction! I'm happy to say that Julie Mei has made it a joy to take my current car in for servicing at Secor. She is an exemplary customer service representative. More
Really nice folks trying really hard to help On very short ( none really) notice Julie accepted my new Lotus for its 1st service just prior to my leaving town for a week. As she had a full book, On very short ( none really) notice Julie accepted my new Lotus for its 1st service just prior to my leaving town for a week. As she had a full book, she indicated that it just might not be done when I returned. I received an email on the second day of my trip that the car was done, ready for pickup when I returned. Thanks, glad to have it back. More
My experience was and always is wonderful!! The staff is always most helpful and considerate! I have been very happy with the treatment I have received by all staff members, most recently Nick The staff is always most helpful and considerate! I have been very happy with the treatment I have received by all staff members, most recently Nick has been so considerate and helpful!! More
Warranty work My experience at Secor Mitsubishi was excellent. All of my concerns were addressed promptly and taken care of. The service manager Julie Is plea My experience at Secor Mitsubishi was excellent. All of my concerns were addressed promptly and taken care of. The service manager Julie Is pleasant and has very good customer service skills My warranty work was completed on time and to my satisfaction More