Secor Volvo Cars - Service Center

Great service with a friendly smile I brought my 2013 Volvo in because I had a check engine light come on the past 3 times I'd used my windshield wipers. And the morning I brought it in I brought my 2013 Volvo in because I had a check engine light come on the past 3 times I'd used my windshield wipers. And the morning I brought it in there had been a "Charging Fault, Service Urgent" message on my dashboard. Eddie had taken my call and told me to come right over from Groton. I explained the problem to Nick when I got there and he told me they'd take a look at it while I waited. A bad anti-tamper sensor had caused the problem. It was replaced and I was sent on my way. It was covered by my pre-owned vehicle warranty. Great to go over to the service department when necessary knowing I'll get first rate service and a friendly smile. More

Very happy! Thanks for all the goodies in the waiting room! Especially the tangerines! I felt the service was prompt and all of the staff quite friendly. Thanks for all the goodies in the waiting room! Especially the tangerines! I felt the service was prompt and all of the staff quite friendly. More

Did all I reguested in an excellent manner. Work was completed as requested, and in a timely manner. This is the usual case, and why I use Secor for any work my car needs. Work was completed as requested, and in a timely manner. This is the usual case, and why I use Secor for any work my car needs. More

Illuminated plates I dropped off my car for installation of Illuminated plates and they were done by end of the day. They gave me ride to my employer and picked me up ag I dropped off my car for installation of Illuminated plates and they were done by end of the day. They gave me ride to my employer and picked me up again. More

Service can’t be beat! I recently dropped my car off for a routine oil change. I like having the option of dropping the car off one day and picking it up the next. I ap I recently dropped my car off for a routine oil change. I like having the option of dropping the car off one day and picking it up the next. I appreciate not having to wait for it to be serviced and gives the service department time to take care of it when they have the time available. My service was completed by the following morning and I received a call telling me it was ready to go and I could pick it any anytime before 530. Perfect! I love that they run it through the car wash before I pick it up and it this time changed the front emblem sticker that had peeled (covered under a warranty). The service department staff is very friendly,takes the time to explain what was done and never rushes you through the process. A few days after my service I also received a follow up call to make sure I was pleased with my service and that everything was great! Can’t beat that!! I would recommend Secor Volvo any day! I can’t remeber the names of the guys at the service desk. They were all a pleasure to work with though! More

Great place Always attentive to my needs and understands a layman’s description of the problem. Can always get an appointment, with people who are pleasant on th Always attentive to my needs and understands a layman’s description of the problem. Can always get an appointment, with people who are pleasant on the phone. More

Great Service each Time I bought my Volvo at this dealer, and this was my second service. It was quick and efficient, and the staff are always a pleasure to deal with. I am I bought my Volvo at this dealer, and this was my second service. It was quick and efficient, and the staff are always a pleasure to deal with. I am looking forward to Secor starting up some Saturday hours. More

The service was great. The service was very good; however, when my car was finished and I went to leave it was pouring rain. The covered area where my car usually is after s The service was very good; however, when my car was finished and I went to leave it was pouring rain. The covered area where my car usually is after service was full with cars and mine was outside at the end of the building. I had to walk in the heavy rain to get it. I went back today to have my other car serviced and asked what were all the cars parked on the covered area. It seems that these were employee cars which is very inconsiderate of the customers. Employees should have other parking. More

Excellent Service!!! I will only trust Secor Mitsubishi with my Outlander. I recently had to purchase 2 front tires at a different shop over the weekend. They wound up str I will only trust Secor Mitsubishi with my Outlander. I recently had to purchase 2 front tires at a different shop over the weekend. They wound up stripping a lug nut, lying about it and trying to schedule expensive work to replace what they deemed to be the screw and hub!!!! I went to auto palace and purchased a lug nut for $3 and put it right on. I Left a message with Secor on a Sunday hoping to schedule a balancing of said tires as the steering wheel shake was enough to remove a molar. I managed to leave my phone home on that following Monday (Yes!! it was a horrible weekend/week..lol) and mistakenly scheduled an appointment with Secor Subaru. I showed up and presented to a mystified Julie Mei, service advisor, believing I was early for my appointment. Julie pieced the puzzle together and was still able to get me in for service. Randy, service tech?, has always done an excellent job and this time was no different. The car drove straight and true with not a wiggle in sight at any speed (legal of course!). I highly recommend them to all my friends, family, and strangers alike. Exceptional service!!!!! More

Failed to fix squeak in right door area. Squeak in front passenger door area was noted during 2 test drives.problem was not fixed. I will return vehicle for more inspection and hopefully a Squeak in front passenger door area was noted during 2 test drives.problem was not fixed. I will return vehicle for more inspection and hopefully a repair. So for the service was unsatisfactory. More