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Secor Volvo Cars - Service Center

New London, CT

4.8
934 Reviews

934 Reviews of Secor Volvo Cars - Service Center

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July 14, 2018

fourteen years of reliable servce Secor has cared for our Volvo S80 ever since we bought it. Needed repairs and regular services were always done on time, unless parts were hard to fi More

by bert3ct
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pasternak, Nick Rose
July 12, 2018

great service We have been using Secor volvo for fifteen years. This is our fourth volvo. Service is always great. Our car is ready when it should be and is deli More

by KEYLIME29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
July 11, 2018

Great service! We love Secor Volvo. The work is done on time, they call with updates before any additional work is done. The car is clean and back to "new" when we p More

by JULIE29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
July 04, 2018

Julie is the best! Secor Mitsubishi has the best customer-oriented employee I’ve ever had the pleasure of dealing with. She is helpful and appreciates the customer persp More

by HAKASE07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2018

Friendly & knowledgeable. My experience at Secor Mitsubushi was positive with no aggravation. I would not hesitate to recommend this dealership. There were no unpleasant surpri More

by KCPARSONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wisniewski
July 02, 2018

Replaced windshield washer pump. Service made timely appointment upon request; accurate diagnosis of issue and reasonable time for service to be completed. Visit included complimenta More

by RMART8178
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
June 28, 2018

Excellent customer service!!!! The service staff and auto technicians do a great job resolving issues with your automobile. The entire process is seamless!!! What a great organizati More

by CGADON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
June 26, 2018

Tire service Julie Me is an amazing asset to the customer service of the dealership of Secor Mitsubishi. It's a real pleasure and a great feeling knowing that my c More

by jamesreagan1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2018

Great Julie is awesome at customer service. I dropped my vehicle off in the after hours drop box and made a note to have my vehicle Completed by 10 am. I More

by alysonlhagar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2018

Service was ok. It took longer than expected. Loaner car with Enterprise: I thought it would be no cost to me. Enterprise asked me if I wanted them to take care of the insurance. I said yes, but More

by M-MMYERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
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