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Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews

922 Reviews of Secor Volvo Cars - Service Center

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June 19, 2018

Great service I switched dealerships about two years ago, and since I have been coming to Secor Mitsubishi, I have always received A plus service. Thank you More

by NICOLEPLEE12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
June 18, 2018

Wonderful place to be I have bought four cars from this dealership. I would not go anywhere else. They go the extra mile to “be of service” which is refreshing in this da More

by WENDYLEHMANLASH@GMAIL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in collision
June 18, 2018

New Volvo This was the first service for our new Volvo. The staff was very attentive to our needs and able to schedule an appointment for early morning drop of More

by SSAVOIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
June 18, 2018

Service made easy Convenient to make appointment on line, service completed in time promised while I waited for the car. Everyone at the dealership courteous and pleasa More

by JFINGERUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
June 15, 2018

Julie is the best! I have historically travelled as far as New Britain to get my previous Mitsubishi Outlander serviced--one hour in each direction! I'm happy to say tha More

by Pauline2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2018

Really nice folks trying really hard to help On very short ( none really) notice Julie accepted my new Lotus for its 1st service just prior to my leaving town for a week. As she had a full book, More

by john@nanjon.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2018

Warranty work My experience at Secor Mitsubishi was excellent. All of my concerns were addressed promptly and taken care of. The service manager Julie Is plea More

by MARKADAMS729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2018

My experience was and always is wonderful!! The staff is always most helpful and considerate! I have been very happy with the treatment I have received by all staff members, most recently Nick More

by JULIE.KUJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
June 12, 2018

Fast Brake Service Front brakes & rotors replaced in an hour - can't beat that. Comfortable lounge -TV & good selection of up to date reading material - found 3 gre More

by DiVanG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
June 12, 2018

cant diagnose first time took car to secor 1800 .00 1st trip 110 miles later back to shop 2.250.00 third trip had damaged part fixed for free whats next now lets se More

by rbgypsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julie Mei
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2018 -

Secor Volvo Cars responded

We understand your concern on repair of a 11 year old vehicle with over 200k miles.Sometimes these types of repairs can become more involved.As offered, please feel free to contact me to review any concerns.Thank you,Eric Weiss,Parts and Service Director.

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