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Secor Volvo Cars - Service Center

New London, CT

4.8
934 Reviews

934 Reviews of Secor Volvo Cars - Service Center

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July 27, 2018

Terrific and friendly coustomer service . They are always willing to work with your sechedule and very informative. They explain everything and answer questions . They give recommendations. More

by Christie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
July 26, 2018

good experience The Volvo service at Secor is professional, friendly and prompt. They are upfront as to charges and I don't feel like they are trying to sell me unne More

by LOISGANDREWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
July 26, 2018

Outstanding repair and courteous service on older SAAB 9-5 SAAB service representative made appointment for repairs to the liftgate hatch lock and liftgate lift supports of a 2003 SAAB 9-5 wagon in a very time More

by RMART8178
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Gill
July 25, 2018

As Usual They only have one standard: excellence and.....AS USUAL.....they met the mark. They only have one standard: excellence and , as usual , More

by Lafs5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harriet, who made a copy for me. (And please say Hi ! to Julius for me), Nick Rose, Mackenzie Gill
July 23, 2018

Very good and personable. Because everyone at the dealership is friendly and helpful. No one comes off as being pushy. Everyone speaks in a manner that makes a customer fell co More

by SERENO.MURKETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold, retired finance manager., William Damberg
July 22, 2018

Volvo 10K service 10 K service was done promptly while I waited, they even cleaned the inside and outside of my car! And the service was free of charge! More

by 2018V60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Parsons
July 20, 2018

Commitment to service This service center has been very persistent in trying to address repeat issues with my XC-90. I appreciate their commitment to ensuring the issues w More

by MNJANES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2018

What's Not To Love About Secors For more than thirty years, we have enjoyed friendly, knowledgeable and reliable service/sales from the staff of Secors! Secors makes car shopping a More

by R2CANINESR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Doyle, Nick Rose, William Damberg
July 17, 2018

responsive to my needs I had a positive experience with the service team despite a very busy workload on their part. Car was fixed within promised time frame. I will return More

by STDEMOORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2018

Excellent service Our family has confidence in the service Secor personal provides due to our history with this dealership. The personnel’s communication skills are exc More

by TRUDY.CARPENTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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