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Secor Volvo Cars - Service Center

New London, CT

4.8
934 Reviews

934 Reviews of Secor Volvo Cars - Service Center

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September 28, 2018

nicely done! accurate appointment time and quick service, that is why i keep going back to secore mitsubishi. service mngr. julie mei, is attentive and will take More

by FROC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci
September 27, 2018

fast and reliable! brought car in for a flat, had it ready to go in a few hours. Also was able to purchase another can of tire sealant. Great Team More

by excavator AB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
those in the service dept.
September 26, 2018

Great Service Very helpful and efficient; the team could not have been nicer and more helpful. The worked on our car several times this summer and each time was a More

by Happy Fishers Islander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2018

Repair work Friendly and helpful service department. We will definitely plan on using them again in the future. We appreciate working with the friendly and knowle More

by Jwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose, Mackenzie Gill
September 24, 2018

Routine maintenance Always come back to have service performed. Dealership pricing comparative. The Service departments personalities, work and attention to detail are More

by JENSPEN75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy- Service mechanic
September 21, 2018

Julie and the service techs are amazing! I called Julie at 4:40 in a panic. My car needed service and I wasn’t sure what the next step would be. She talked me through everything, told me she’ More

by mclean8769
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2018

Professional service Accomadated urgent add on service even though they were short a mechanic, completed work when promised. Have been purchasing and bringing our cars to More

by Fred S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
September 18, 2018

Terrific service when my wife was stranded because of a battery and additional 4 wheel drive issue she spoke to nick in service. they had the needed parts, were quick More

by Jerry F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose, Mackenzie Gill
September 17, 2018

Trying to find the right dealer, not yet when I got my car from this dealership it had a issue with the door. I was told it was a volvo quark. turns out right after the minimum dealer warre More

by IMSUPRMN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mackenzie Gill
Sep 17, 2018 -

Secor Volvo Cars responded

Thank you for your review.I am sorry to learn of your concerns and would like to help.It sounds like we have some communication issues to resolve.Please feel free to call or e-mail me at eweiss@secorauto.com or 860-442-3232 x103. Thank you,Eric Weiss

September 17, 2018

Excellent Service I received excellent service and everyone was quite pleasant and knowledgeable. They washed my car and were particular when the did the service. I More

by WMELOCHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Meloche
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