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Secor Volvo Cars - Service Center

New London, CT

4.8
934 Reviews

934 Reviews of Secor Volvo Cars - Service Center

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October 19, 2018

Very accommodating. Julie was extremely helpful in getting my vehicle in for service and the work being completed in a timely fashion. The techs took the time to safety More

by R.ARNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2018

Went in for a brake light, came out with a smile on my face Very helpful repair shop, Julie is a friendly person who knows her stuff. She showed me how to fix a window issue on my Saab which prior mechanics hav More

by Saabguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2018

Mystery start up Eric kept the car until he could get it to behave the way I said it was. It took 4 days but it finally refused to start and they fixed it perfectly. More

by PKELLY725
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2018

Service The best service anywhere, really help us out ! Helped save us money, explained everything to us , told us when the car was being worked on and called More

by BENNWEDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Gill
October 10, 2018

Yes thank you for the great service Actually I drove 150 miles from New York just to take a look of a vehicle. Not sure yet will buy it or not ! But somehow the staffs provided me wit More

by KSPEEDTOWING168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard and Brian
October 09, 2018

Time for a battery replacement I made an appointment at Secor Volvo because I had seen a message on my dashboard that my car battery was low. I'd seen this message twice when I made More

by WBILLEJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose, Mackenzie Gill
October 03, 2018

I love my dealer & their service I used to be an anti-Volvo person. My XC90 & Secor Volvo, New London, CT changed all that. Great service and follow-up made the switch to Volvo a grea More

by JWDIXONSAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
October 01, 2018

Disappointent After over 20 years as a customer, including purchase of five vehicles and receipt of service, a recent experience has called into question the trustw More

by mgf
Recommend Dealer
No
Employees Worked With
Other Employees : Bob Doyle, Nick Rose
September 29, 2018

Friendly Service The staff at Secor Volvo are friendly, helpful and knowledgeable. They provide excellent customer service that I appreciate. Love my Volvo and it i More

by jnifer1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Gill
September 28, 2018

great service Secor Volvo worked hard with my insurance adjuster to get all the money to properly fix the car for me. In the end they returned my car to me in brand More

by MARIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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