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Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews

922 Reviews of Secor Volvo Cars - Service Center

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September 26, 2018

Great Service Very helpful and efficient; the team could not have been nicer and more helpful. The worked on our car several times this summer and each time was a More

by Happy Fishers Islander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2018

Repair work Friendly and helpful service department. We will definitely plan on using them again in the future. We appreciate working with the friendly and knowle More

by Jwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose, Mackenzie Gill
September 24, 2018

Routine maintenance Always come back to have service performed. Dealership pricing comparative. The Service departments personalities, work and attention to detail are More

by JENSPEN75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy- Service mechanic
September 21, 2018

Julie and the service techs are amazing! I called Julie at 4:40 in a panic. My car needed service and I wasn’t sure what the next step would be. She talked me through everything, told me she’ More

by mclean8769
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2018

Professional service Accomadated urgent add on service even though they were short a mechanic, completed work when promised. Have been purchasing and bringing our cars to More

by Fred S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
September 18, 2018

Terrific service when my wife was stranded because of a battery and additional 4 wheel drive issue she spoke to nick in service. they had the needed parts, were quick More

by Jerry F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose, Mackenzie Gill
September 17, 2018

Trying to find the right dealer, not yet when I got my car from this dealership it had a issue with the door. I was told it was a volvo quark. turns out right after the minimum dealer warre More

by IMSUPRMN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mackenzie Gill
Sep 17, 2018 -

Secor Volvo Cars responded

Thank you for your review.I am sorry to learn of your concerns and would like to help.It sounds like we have some communication issues to resolve.Please feel free to call or e-mail me at eweiss@secorauto.com or 860-442-3232 x103. Thank you,Eric Weiss

September 17, 2018

Excellent Service I received excellent service and everyone was quite pleasant and knowledgeable. They washed my car and were particular when the did the service. I More

by WMELOCHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Meloche
September 14, 2018

Great service , and the staff always goes the extra mile. I highly recommend this dealership if you need service to be performed on your car. More

by GREEN.PR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2018

Exceptional Secor is always looking out for your best interest. Very personable folks here. I have never had a bad experience. Top notch satisfaction. Pleasure do More

by FATFULLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Arner, Nick Rose, Mackenzie Gill
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