922 Reviews of Secor Volvo Cars - Service Center
Great Service Very helpful and efficient; the team could not have been nicer and more helpful. The worked on our car several times this summer and each time was a Very helpful and efficient; the team could not have been nicer and more helpful. The worked on our car several times this summer and each time was a good experience More
Repair work Friendly and helpful service department. We will definitely plan on using them again in the future. We appreciate working with the friendly and knowle Friendly and helpful service department. We will definitely plan on using them again in the future. We appreciate working with the friendly and knowledgible staff. More
Routine maintenance Always come back to have service performed. Dealership pricing comparative. The Service departments personalities, work and attention to detail are Always come back to have service performed. Dealership pricing comparative. The Service departments personalities, work and attention to detail are consistent and above the bar. More
Julie and the service techs are amazing! I called Julie at 4:40 in a panic. My car needed service and I wasn’t sure what the next step would be. She talked me through everything, told me she’ I called Julie at 4:40 in a panic. My car needed service and I wasn’t sure what the next step would be. She talked me through everything, told me she’d stay at the center until I arrived ( even though it was scheduled to close at five and I had mere minutes to get there). She contacted the rental car and set that up and took my car in to be serviced immediately. Her communication about what was going on with my car was superior and her customer service skills and her personality made the whole experience so much easierq. QHer communication about what was going on with my car was superior and her customer service skills and her personality made the whole experience so much easier I was more than satisfied with the work done on my car and I would like to personally applaud Julie for her help! And while I don’t want to see her anytime soon for repairs she is going to be my go to person as needed! 😁 More
Professional service Accomadated urgent add on service even though they were short a mechanic, completed work when promised. Have been purchasing and bringing our cars to Accomadated urgent add on service even though they were short a mechanic, completed work when promised. Have been purchasing and bringing our cars to Secor Volvo for over 25 years. More
Terrific service when my wife was stranded because of a battery and additional 4 wheel drive issue she spoke to nick in service. they had the needed parts, were quick when my wife was stranded because of a battery and additional 4 wheel drive issue she spoke to nick in service. they had the needed parts, were quick to call with a diagnosis and estimate and completed the needed repairs by the following morning. when we explained our schedule conflicts that made it difficult to pick up the cart hey arranged for the car to be delivered to our home. Great service. More
Trying to find the right dealer, not yet when I got my car from this dealership it had a issue with the door. I was told it was a volvo quark. turns out right after the minimum dealer warre when I got my car from this dealership it had a issue with the door. I was told it was a volvo quark. turns out right after the minimum dealer warrenty expired all the electronics stopped working on the driver side. I complained and they had little sympathy, volvo had little sympathy. they gave me a quote to replace some super expensive part and gave me a discount. I did not do it because I did not want to spend the money. Looked it up and it seems to be a common problem with broken wires not the expensive repair. this was confirmed by another dealer, but I trusted them less. When I brought it in to have the repair finally done I got a call with good news and they just finished repairing it and not the expensive repair as all indications have given. Next I asked for a quote on just one nick that was starting to rust. they looked at the whole car and I still have no idea how to fix the one thing, not the whole car, now I have to call and figure that out. I asked to have the TPMS sensors looked at since they were showing warnings. I was told that they were plug and play and should work. I told them that they didn't and to look at them. nope nothing did not look at them no notes nothing, still don't work. not happy, with these guys, with volvo at all. More
Excellent Service I received excellent service and everyone was quite pleasant and knowledgeable. They washed my car and were particular when the did the service. I I received excellent service and everyone was quite pleasant and knowledgeable. They washed my car and were particular when the did the service. I would recommend them. More
Great service , and the staff always goes the extra mile. I highly recommend this dealership if you need service to be performed on your car. , and the staff always goes the extra mile. I highly recommend this dealership if you need service to be performed on your car. More
Exceptional Secor is always looking out for your best interest. Very personable folks here. I have never had a bad experience. Top notch satisfaction. Pleasure do Secor is always looking out for your best interest. Very personable folks here. I have never had a bad experience. Top notch satisfaction. Pleasure doing business with them. More