934 Reviews of Secor Volvo Cars - Service Center
Very accommodating. Julie was extremely helpful in getting my vehicle in for service and the work being completed in a timely fashion. The techs took the time to safety Julie was extremely helpful in getting my vehicle in for service and the work being completed in a timely fashion. The techs took the time to safety check the vehicle and keep it as clean as when I arrived. Highly recommend the staff at Secor Mitsubishi for your needs. More
Went in for a brake light, came out with a smile on my face Very helpful repair shop, Julie is a friendly person who knows her stuff. She showed me how to fix a window issue on my Saab which prior mechanics hav Very helpful repair shop, Julie is a friendly person who knows her stuff. She showed me how to fix a window issue on my Saab which prior mechanics have not been able to help me with. Would recommend for anyone with a Saab/Volvo/Mitsubishi More
Mystery start up Eric kept the car until he could get it to behave the way I said it was. It took 4 days but it finally refused to start and they fixed it perfectly. Eric kept the car until he could get it to behave the way I said it was. It took 4 days but it finally refused to start and they fixed it perfectly. More
Service The best service anywhere, really help us out ! Helped save us money, explained everything to us , told us when the car was being worked on and called The best service anywhere, really help us out ! Helped save us money, explained everything to us , told us when the car was being worked on and called and give us updates, thanks Jonathan Bennett More
Yes thank you for the great service Actually I drove 150 miles from New York just to take a look of a vehicle. Not sure yet will buy it or not ! But somehow the staffs provided me wit Actually I drove 150 miles from New York just to take a look of a vehicle. Not sure yet will buy it or not ! But somehow the staffs provided me with a great service and I have nothing to complain about it. And yes I just buy it and drive back home the same day :) I have no regret and I do recommend this dealer shop. More
Time for a battery replacement I made an appointment at Secor Volvo because I had seen a message on my dashboard that my car battery was low. I'd seen this message twice when I made I made an appointment at Secor Volvo because I had seen a message on my dashboard that my car battery was low. I'd seen this message twice when I made the appointment. I arrived at the service desk a little before my scheduled appointment. Mackenzie and Nick listened while I explained the problem. After a while, Nick came to the waiting area and told me that there was a bad cell in the battery. The original battery in the vehicle was close to six years old. The battery was replaced and I was on my way after paying for the service. The service advisors are always friendly and courteous which makes it a pleasure to get my car taken care of at Secor Volvo. Very pleased, as always. More
I love my dealer & their service I used to be an anti-Volvo person. My XC90 & Secor Volvo, New London, CT changed all that. Great service and follow-up made the switch to Volvo a grea I used to be an anti-Volvo person. My XC90 & Secor Volvo, New London, CT changed all that. Great service and follow-up made the switch to Volvo a great choice. More
Disappointent After over 20 years as a customer, including purchase of five vehicles and receipt of service, a recent experience has called into question the trustw After over 20 years as a customer, including purchase of five vehicles and receipt of service, a recent experience has called into question the trustworthiness of this company. Over this time period, I was satisfied with those cars I had purchased and the quality and responsiveness of the service division. Recently, I was ignored for a month regarding a concern and then was given conflicting information and data from the service and sales departments concerning a purchase from one year ago and a subsequent issue which had arisen. Their offer to resolve the issue fell short of fairness and sadly, I find it necessary to leave a company which I had trusted for over two decades. More
Friendly Service The staff at Secor Volvo are friendly, helpful and knowledgeable. They provide excellent customer service that I appreciate. Love my Volvo and it i The staff at Secor Volvo are friendly, helpful and knowledgeable. They provide excellent customer service that I appreciate. Love my Volvo and it is always happy when it leaves Secor Volvo. More
great service Secor Volvo worked hard with my insurance adjuster to get all the money to properly fix the car for me. In the end they returned my car to me in brand Secor Volvo worked hard with my insurance adjuster to get all the money to properly fix the car for me. In the end they returned my car to me in brand new condition! More