Secor Volvo Cars - Service Center

Mystery start up Eric kept the car until he could get it to behave the way I said it was. It took 4 days but it finally refused to start and they fixed it perfectly. Eric kept the car until he could get it to behave the way I said it was. It took 4 days but it finally refused to start and they fixed it perfectly. More

Service The best service anywhere, really help us out ! Helped save us money, explained everything to us , told us when the car was being worked on and called The best service anywhere, really help us out ! Helped save us money, explained everything to us , told us when the car was being worked on and called and give us updates, thanks Jonathan Bennett More

Yes thank you for the great service Actually I drove 150 miles from New York just to take a look of a vehicle. Not sure yet will buy it or not ! But somehow the staffs provided me wit Actually I drove 150 miles from New York just to take a look of a vehicle. Not sure yet will buy it or not ! But somehow the staffs provided me with a great service and I have nothing to complain about it. And yes I just buy it and drive back home the same day :) I have no regret and I do recommend this dealer shop. More

Time for a battery replacement I made an appointment at Secor Volvo because I had seen a message on my dashboard that my car battery was low. I'd seen this message twice when I made I made an appointment at Secor Volvo because I had seen a message on my dashboard that my car battery was low. I'd seen this message twice when I made the appointment. I arrived at the service desk a little before my scheduled appointment. Mackenzie and Nick listened while I explained the problem. After a while, Nick came to the waiting area and told me that there was a bad cell in the battery. The original battery in the vehicle was close to six years old. The battery was replaced and I was on my way after paying for the service. The service advisors are always friendly and courteous which makes it a pleasure to get my car taken care of at Secor Volvo. Very pleased, as always. More

I love my dealer & their service I used to be an anti-Volvo person. My XC90 & Secor Volvo, New London, CT changed all that. Great service and follow-up made the switch to Volvo a grea I used to be an anti-Volvo person. My XC90 & Secor Volvo, New London, CT changed all that. Great service and follow-up made the switch to Volvo a great choice. More

Disappointent After over 20 years as a customer, including purchase of five vehicles and receipt of service, a recent experience has called into question the trustw After over 20 years as a customer, including purchase of five vehicles and receipt of service, a recent experience has called into question the trustworthiness of this company. Over this time period, I was satisfied with those cars I had purchased and the quality and responsiveness of the service division. Recently, I was ignored for a month regarding a concern and then was given conflicting information and data from the service and sales departments concerning a purchase from one year ago and a subsequent issue which had arisen. Their offer to resolve the issue fell short of fairness and sadly, I find it necessary to leave a company which I had trusted for over two decades. More

Friendly Service The staff at Secor Volvo are friendly, helpful and knowledgeable. They provide excellent customer service that I appreciate. Love my Volvo and it i The staff at Secor Volvo are friendly, helpful and knowledgeable. They provide excellent customer service that I appreciate. Love my Volvo and it is always happy when it leaves Secor Volvo. More

nicely done! accurate appointment time and quick service, that is why i keep going back to secore mitsubishi. service mngr. julie mei, is attentive and will take accurate appointment time and quick service, that is why i keep going back to secore mitsubishi. service mngr. julie mei, is attentive and will take care of you... More

great service Secor Volvo worked hard with my insurance adjuster to get all the money to properly fix the car for me. In the end they returned my car to me in brand Secor Volvo worked hard with my insurance adjuster to get all the money to properly fix the car for me. In the end they returned my car to me in brand new condition! More

fast and reliable! brought car in for a flat, had it ready to go in a few hours. Also was able to purchase another can of tire sealant. Great Team brought car in for a flat, had it ready to go in a few hours. Also was able to purchase another can of tire sealant. Great Team More