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936 Reviews of Secor Volvo Cars - Service Center
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December 01, 2018
Service under warrantee. The service was to replace a pump. this follows a previous malfunction. This should not happen with a new car which is why we lease in the first place The service was to replace a pump. this follows a previous malfunction. This should not happen with a new car which is why we lease in the first place. Great service however. More
by VTHORS
Verified Customer
November 22, 2018
Excellent service all the way around . We are very pleased with dealership ,service, sales. Volvo is a great car. Thank you very much for excellent service. service all the way around . We are very pleased with dealership ,service, sales. Volvo is a great car. Thank you very much for excellent service. More
by YOLANDACALITRO
November 21, 2018
Secor Volvo service review, Nov 2018 Everyone is very friendly and waits on you in a short time frame..If you need to call them they do get back to you in a reasonable time frame. If the Everyone is very friendly and waits on you in a short time frame..If you need to call them they do get back to you in a reasonable time frame. If they need to keep my car for more than a few hours they have given me a loaner. More
by DARL5775
November 21, 2018
Excellent car service The staff is very friendly and helpful. Any questions I had about service options were answered. They also have free donuts and coffee while you wait. The staff is very friendly and helpful. Any questions I had about service options were answered. They also have free donuts and coffee while you wait. Your car is always parked by the exit so you can leave right away. Quality service! More
by idaraktchiev
Employees Worked With
November 21, 2018
Friendly and attentive service. My wife and I have purchased several cars and had regular service in recent years. We are loyal Secor customers. The only suggestion I would have is t My wife and I have purchased several cars and had regular service in recent years. We are loyal Secor customers. The only suggestion I would have is that an effort be made to integrate data base to show car purchase and car service histories by ‘family’. We had a question that related to the original purchase specs. It should be easy to see this info. More
by PLASUSA
Employees Worked With
Nick Rose
November 20, 2018
Truly Exceptional The personnel at this dealership went above and beyond expectations to make our 10,000 mile service a "non-event." The car was picked-up, serviced, a The personnel at this dealership went above and beyond expectations to make our 10,000 mile service a "non-event." The car was picked-up, serviced, and brought back - at no charge. I call that experience "Truly Exceptional." More
by Gail-XLR8
November 20, 2018
Efficient I am always greeted immediately and given help as soon as I walk in the door. I’m kept updated with what I’m having done I am always greeted immediately and given help as soon as I walk in the door. I’m kept updated with what I’m having done More
by Oldschool
November 19, 2018
Body Shop repair of right front passenger door scratch/chip. My wife forwarded this e mail to me since I was involved. Manager John Pasternak and Jennifer were tremendous to work with. I have have work done on m My wife forwarded this e mail to me since I was involved. Manager John Pasternak and Jennifer were tremendous to work with. I have have work done on my cars there in the past and have always been satisfied. But this time they were especially helpful and patient as they helped me correct a problem that started with the Secor Subaru Service Department and Dent Wizard. While a dent was removed, a new scratch and paint chip were created. I want to make it clear that I have provided a somewhat critical review of an employee in the Service Department at Secor Subaru, but this should not reflect poorly on John or Jennifer, who I think are outstanding representatives of your company. More
by DKM720
Employees Worked With
John Pasternak and Jennifer Lewis at Secor Collision Technology, staff in the waiting room were very helpful
November 19, 2018
I won't be back! In a recent visit, the service department claimed my Volvo needed a new engine. Very little information was provided other than this statement. This In a recent visit, the service department claimed my Volvo needed a new engine. Very little information was provided other than this statement. This was the final poor service received in less than 3 months. I had the oil changed 3 months earlier and voiced a concern over the battery. It was reported to me that the battery was checked and was fine. In less than two weeks, I had the car back and was told it needed a new battery. With regard to needing a new engine, I took the car elsewhere. While not a cheap repair it was less than 1/4 of the cost compared to having the engine replaced at Secor. I will not be back! More
by Volvo Report
Employees Worked With
I don't know who looked at the car. Never given that information. The only information I received was that "a technician" looked at your car., Mackenzie Gill
November 16, 2018
Tune-Up, Maintenance, and New Tires Nick and his service crew did a great job. My battery died over a weekend at a moment when I had a plane to catch. Stephen made arrangements for me Nick and his service crew did a great job. My battery died over a weekend at a moment when I had a plane to catch. Stephen made arrangements for me to drop the car over the weekend, for service on Monday. Service department kept me up to date about things needed and costs. They were very helpful and the car was all ready to go when I returned from my trip. Terrific experience. More
by Seacuin
