Back

Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews

922 Reviews of Secor Volvo Cars - Service Center

Sort by
November 08, 2018

Went over and above! MY service went well, but after leaving the dealer, noticed my rear wiper wasn't working. I returned to Secor, but all the techs were at lunch. Th More

by TJKICKINBACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2018

Great shop This dealer always impresses us! Service done, car presented cleaned up. Wheels torqued to spec! We will continue to use Secor and will also look for More

by PFAZIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Rose
October 31, 2018

XC90 service Very friendly and informative staff.It was a routibe scheduled service. Also needed brake work and was happy to find out in the end that the cost en More

by JudyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
October 29, 2018

Horrible experience I will never be back! Horrible experience I will never go back, this was not the first time having a problem but it is the last time I will depend on them for a repair. More

by TENNEBEAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
October 29, 2018

Nick & Mackenzie both very helpful & friendly. Nick & Mackenzie both very helpful & friendly - especially after mechanic discovered that parts needed for follow up work found to be needed on previo More

by WHMCGANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose, Mackenzie Gill
October 25, 2018

Excellent service. 60K Service Online appointment was a breeze, car was serviced and issues of concern reported to me. Very professional staff and technicians. All performed on sch More

by YoKern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales cashier was awesome! Technician was very professional., Mackenzie Gill
October 22, 2018

30,000 mile service Service was efficient, and I appreciated Mackenzie coming to my home in New Haven with a loaner. The work was completed in a day and one of my tires r More

by CECIECLEMENT
Recommend Dealer
Yes
Employees Worked With
Mackenzie Gill
October 22, 2018

First New Car Maintenance Service This was my first maintenance service for my new car. They were very accommodating to give me an appointment day and time that worked for me. Being More

by DARLEENANGELINE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
October 19, 2018

Very accommodating. Julie was extremely helpful in getting my vehicle in for service and the work being completed in a timely fashion. The techs took the time to safety More

by R.ARNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2018

Went in for a brake light, came out with a smile on my face Very helpful repair shop, Julie is a friendly person who knows her stuff. She showed me how to fix a window issue on my Saab which prior mechanics hav More

by Saabguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
80
...