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Secor Volvo Cars - Service Center

New London, CT

4.8
997 Reviews

997 Reviews of Secor Volvo Cars - Service Center

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December 03, 2024

Always a pleasure to work with Keith regarding any service on my Volvo Xc90. He is always friendly, professional and helpful. It really makes a difference to have this level of competence in a deale More

by AMKENNEDY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

I used the wildcard coupon that was on your website to apply towards new rear breaks totaling $945 however I was only given $100 off and not the full 15% which the coupon stated. I mention that when I pai More

by RICHGOENNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

This is our fourth Volvo from Secor’s in New London. I wouldn’t buy from any other dealership. They are responsive, professional and friendly. More

by aprilmichas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayleigh Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Plona
November 22, 2024

Completely satisfied! Keith was great to work with and the rest of the staff was fabulous. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Excellent service and care. You can see that they treat your vehicle with the same attention and respect as if it were their own family's. More

by dlbinkley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Work performed in a Tillman or with great communication. A great dealaship I higHly recommend . More

by mrobinson160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

She did a great job helping me out. Super personable and tons of knowledge. I appreciate it More

by tomgeroulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Secor was so professional and efficient when it came to fixing my car! They worked seamlessly with the insurance company & Bryan did an excellent job making my car look good as new thanks to his attention More

by kclyn424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
November 02, 2024

Julie is the best. She is knowledgeable and does a great job explaining small things I can do myself . More

by longbrookfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Excellent service, professional, polite , informative. It is a pleasure to have our Volvo serviced at Secor. We will be back, whether it is for service or another new purchase. More

by riversidebillings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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