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Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews
Call Service Center (860) 442-3232

922 Reviews of Secor Volvo Cars - Service Center

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May 31, 2024

Had a wonderful experience. The service was quick and the team were wonderful! Easy drop off and pick up when ready. Thank you team Secor! More

by thalitacarega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Secor Volvo Cars responded

We're delighted to hear you had a wonderful experience with our team at Secor Volvo Cars! Thanks for the kind words and support. Safe travels!

May 31, 2024

Best experience ever! Felt like I was at the spa start to finish. No stress at all. More

by JRCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Secor Volvo Cars responded

Thank you for choosing Secor Volvo Cars! We look forward to seeing you again!

May 31, 2024

Courteous, efficient, easy to schedule appointments. the place is also clean and comfortable. Very efficient customer service More

by surg0549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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May 31, 2024 -

Secor Volvo Cars responded

Thank you for highlighting the courteous and efficient service provided by our team here at Secor Volvo Cars! We're glad to hear that scheduling appointments was easy and that our facilities met your expectations. Please don't hesitate to reach out the next time we can be of assistance!

May 27, 2024

This was my first Volvo and I’ve been taking it in for service since I purchased it. I have never had a problem and everyone always acts in a very professional manner This time I brought my car in for 5 More

by JAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Secor Volvo Cars responded

Hi! Thank you for your continued trust in Secor Volvo Cars! We're delighted to hear that our team has consistently provided professional service and that the detailing exceeded your expectations. We appreciate the recommendation!

May 24, 2024

The service department was excellent fixing our Saab. Very professional, curious and apprised us of every cost before performing the work.We will definitely return when work is needed on our Saab. More

by sailgirl7300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2024 -

Secor Volvo Cars responded

Hi! Thank you for sharing your positive experience with our service department at Secor Volvo Cars! We're glad to hear everything was handled professionally and transparently. Looking forward to assisting you again in the future!

May 23, 2024

Mike was courteous and professional. The body work on the hood of my car looks great. Nice work! I am very pleased! The names of the people I worked with are missing in the collision dep More

by CINDYCHURCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, the one who buffed out the hood of my car
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May 24, 2024 -

Secor Volvo Cars responded

We're delighted to hear that Mike and our team at Secor Volvo Cars provided excellent service and top-notch body work on your car. Thanks for sharing your positive experience! We'll make sure the collision department gets the recognition they deserve.

May 23, 2024

We dropped the car over the previous evening for a 9:30 appt the following morning. By late afternoon the next day we never heard anything, so my husband drove by and saw the car was finished and in the up More

by irenesullivanherrera
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024

The Service Department was professional, courteous, thorough and pleasant to interact with and corrected the issue with my wonderful 2024 XC60 Recharge Plus. More

by jonathandewire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Secor Volvo Cars responded

Jonathan, we're glad to know our Service Department at Secor Volvo Cars was able to assist you with your 2024 Volvo XC60 Recharge Plus. Thanks for the positive feedback!

May 22, 2024

They offer Great customer service. I have Never had a problem with any maintenance performed. More

by BIGMAMAELLA101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Secor Volvo Cars responded

Thank you for trusting the Secor Volvo Cars team with your service needs! We're grateful for your support and look forward to seeing you again next time!

May 23, 2024 -

Secor Volvo Cars responded

Thank you for trusting the Secor Volvo Cars team with your service needs! We're grateful for your support and look forward to seeing you again next time!

May 20, 2024

Always pleased with attention to detail and communication. Julie, Laura Phillips as well as the rest of the team are always exceptional. More

by jp58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Phillips
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May 20, 2024 -

Secor Volvo Cars responded

We're delighted to know that you've had a positive experience with our team at Secor Volvo Cars, especially Julie and Laura Phillips. Thanks for your kind words about their attention to detail and communication!

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