956 Reviews of Secor Volvo Cars - Service Center
Service XC90 Have been a customer of Secor for 15+ years with XC90 that has 200k+ miles. Secor has been exceptional to work with on maintenence, identifying the c Have been a customer of Secor for 15+ years with XC90 that has 200k+ miles. Secor has been exceptional to work with on maintenence, identifying the critical repairs and deferring those that can be to a later date. Have always found Eric Weiss the Operations Director and Nick Rose to be very reasonable. Nick in particular is one of the most even tempered service associates anywhere...and that’s not a job most people could survive more than a few days. Obviously Secor has good ownership and management. More
40K Mile Service, Oil Change, Brakes The Secor team was, as always, very professional and pleasant. The pricing seemed rather high, compared to what the actual price of materials cost ( The Secor team was, as always, very professional and pleasant. The pricing seemed rather high, compared to what the actual price of materials cost ( to purchase as an individual consumer). The windshield wiper fluid was not refilled which begs the question of what else might have been missed. The fuse that I'd requested be replaced when I had the car serviced last time (which was not done because I was told that it was likely not the cause of my center console power not working) was replaced this time and amazingly, it fixed the issue (female clientele might know a thing or 2). More
Last of free 3 yrs of service First we got the best car we have ever had. I am 64, & my wife is 78...so that is saying something! But then to only need a service once a year com First we got the best car we have ever had. I am 64, & my wife is 78...so that is saying something! But then to only need a service once a year compared to the old days of every 4-6 months is really awesome! But then to have been able to but this 2016 XC-70 at 0% interest, and all these services are free is something that is truly extraordinary. It has felt like we won the lottery with every aspect of the Volvo, Secor sales, & service dealership. The cherry on top of everything I have already said is you also washed & vacuumed the car with services! WOW!!! We have told and shown our car to many hundreds of our friends & family how wonderful this experience has been! Thank you so much! More
Nick's review Nick has always been most helpful. He provides a ride to the office and looks out for me. For example, he had my tires rotated on his own initiative. Nick has always been most helpful. He provides a ride to the office and looks out for me. For example, he had my tires rotated on his own initiative. That's what your clients need, someone who looks out for them. More
Secor and Volvo both great brands. We have owned nine Volvo’s starting with a PV444 in college. Our 1976 DL245 saved our lives when we were hit head on by a drunk driver at over 55 M We have owned nine Volvo’s starting with a PV444 in college. Our 1976 DL245 saved our lives when we were hit head on by a drunk driver at over 55 MPH. Since moving to Connecticut 20 years ago, Secor has been our source for not only repairs but also three new cars. We highly recommend this dealership. More
Responsive and Timely Service I received excellent customer service. They were quick and effective at diagnosing issue and performing repair. They are always friendly and accommoda I received excellent customer service. They were quick and effective at diagnosing issue and performing repair. They are always friendly and accommodating. Its a pleasure doing business with the Secor team. More
Easy process, start to finish. The folks at Secor Subaru are always helpful and thorough in their work. I will continue to bring my cars here for service. The waiting room, as well, The folks at Secor Subaru are always helpful and thorough in their work. I will continue to bring my cars here for service. The waiting room, as well, is one of the best in the area. More
Terrific Very friendly and timely. Did everything that was asked and explained each item and the rationale for each part of the service. Good job and through Very friendly and timely. Did everything that was asked and explained each item and the rationale for each part of the service. Good job and through More
wonderful and caring expert service and great help everyone was so caring and helpful , they all really take a interest in making your experience delightful , service was expert service and great help everyone was so caring and helpful , they all really take a interest in making your experience delightful , service was very quick and courteous . thank-you. More
Very friendly and efficient I had an appointment for a key replacement in my Volvo. I was told it would take approximately one hour. When I arrived in the morning the key was re I had an appointment for a key replacement in my Volvo. I was told it would take approximately one hour. When I arrived in the morning the key was ready to be programmed and I was advised that Volvo was replacing my spark plugs at no cost. My car was finished and washed within 45 minutes of my arrival. More