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Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews

922 Reviews of Secor Volvo Cars - Service Center

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January 30, 2019

Great service! Service was great,My check engine light was on so I brought it in. The part that needed to be replaced was under warranty so it was no charge. They di More

by WJFRITZ5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
January 29, 2019

Service Review Great customer service experience with Julie. She went above and beyond to assist with appointment and answering questions. Would recommend business t More

by choco24u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2019

Always a pleasure. Since we purchased the vehicle from this dealership, we have received friendly, honest customer service. The service department is always on time and More

by K_KOHLHOFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 26, 2019

Friendly and quick service! Everything was explained to me. They discovered my back wiper was torn so had them replace it. Gave me a coupon because I had changed my email address More

by claudiazatorski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2019

Emergency repair was done in a timely manner. I had an unexpected break down with my XC-70 and Eric Weiss came out and looked under the hood immediately and advised that the car had to be left at More

by JMCINNIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Nick Rose
January 24, 2019

excellent Car under warranty so price wasn’t an issue for me. Service as always was competent and totally reliable. I a always comfortable leaving my car at S More

by SLHIGOR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
January 23, 2019

Secor Service - Not what it used to be. We brought our XC60 in for the 50,000 service. We had a few issues we wanted checked out as well. Service technician brushed off our concern about a c More

by Deb123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

Secor Volvo Cars responded

We are very sorry to learn of your experience.I would be more then happy to personally inspect and road test your vehicle for any noises.Due to the weather their are some days we can not wash, but do offer a rain check on any warmer day.Please give me a call so I can help.Thanks,Eric Weiss,Service and Parts Director,Secor Volvo,860-442-3232 X103

January 22, 2019

Service work All work was gone over w/ Nick and done just as discussed. Very please w/ the time line to be completed. And it says a lot about a dealership that giv More

by BJKELLY750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci, Rob Dupont, Frank Foley
January 21, 2019

Servicing of outlander sport I purchased my vehicle from another dealer but have it serviced at Secor Mitsubishi, I can honestly say I wouldn’t go anywhere else. The service manag More

by ndc3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy vehicle mechanic
January 18, 2019

Quick, easy, and inexpensive The service i got done was done in a timely manner, at a great price, and i have had no issues with it. Great service/employee. More

by cottoepd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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