Secor Volvo Cars - Service Center

great experience! Just had my 30k mile check up. needed and oil change and tire rotation too. vacuuming and window wash was a nice touch! Great friendly experience. A Just had my 30k mile check up. needed and oil change and tire rotation too. vacuuming and window wash was a nice touch! Great friendly experience. Always pleasant going to Secor! More

$200.00 for an oil change and an air filter. Check engine light came on so my wife took the car to the dealership. As part of the service they changed the air filter saying it was not a Mitsubish Check engine light came on so my wife took the car to the dealership. As part of the service they changed the air filter saying it was not a Mitsubishi filter and that was part of the problem. I call BS!! The old filter was clean and did not need to be changed. Also when we purchased the car we were told the extended warranty was bumper to bumper; now we are told it's drive train only. Obviously I will never purchase another vehicle from this dealership again. You have been warned. We More

Repaired my Saab when nobody else could. Someone else put in a new battery, causing the speedometer to not function. They, after several tries, could not fix it. Brought the Saab to Secor, Someone else put in a new battery, causing the speedometer to not function. They, after several tries, could not fix it. Brought the Saab to Secor, they didn't give up, and fixed the problem. More

Always fast and all the employees are so nice Called to get my car fixed and they got me in the next day, also gave me a loaner car. The warranty on a Volvo is incredible. When and if my car eve Called to get my car fixed and they got me in the next day, also gave me a loaner car. The warranty on a Volvo is incredible. When and if my car ever needs to be replaced I will go back to Volvo! More

Excellent service and sale From service to sales, this is an exceptional dealership. We have used Secor for service and body work for all of our cars even our non Volvo vehicle From service to sales, this is an exceptional dealership. We have used Secor for service and body work for all of our cars even our non Volvo vehicles. They are professional and friendly, going to bat with Volvo corporation for repairs to our vehicles. Nick is one of the best representatives of this dealership. His knowledge of the repair work is awesome and his professional demeanor is such a positive recommendation for this dealership. More

A testament to their commitment. In 2017 We purchase our 2014 Volvo Certified XC70 T6 from Secor, a week later the battery died, freak thing, nothing they did wrong or could foresee, In 2017 We purchase our 2014 Volvo Certified XC70 T6 from Secor, a week later the battery died, freak thing, nothing they did wrong or could foresee, this while my wife was at a Job Interview in New London. The salesman and manager immorality responded and went to get my wife and the vehicle, got her in a loaner and the next day had a new Volvo battery installed and no problems since. A testament to their commitment for which I assume they would do for any customer. In past month 2019 I used their service department for the first time with no complaints. They were very good about making things 100% right. Nick in services is very pleasant to deal with, a little busy at times but still was very personable and attentive. The work completed for me was on two vehicle, one the 2014 xc70 T6 warranty service and an alignment. The other was an Audi A6 Quattro where I had them mount and balance tires on very expensive wheels. Although nervous, the reason I went to them is they have the proper equipment i.e. touch-less tire changer and very good quality tire weights and balancing equipment. I normally use the local Audi dealer but they required three days advance to mount and balance wheels, even if off the vehicle, and too, want twice the cost of an alignment than what Secor charges. I dropped of the Audi for an alignment at 9am and had it back by 11:45 with the steering wheel straight and no complaints. As I am very particular about my vehicles, they are like one of my children and I don't just trust them to anyone. I have to say Secor did a great job, I now have a trusting relationship with them and look forward to doing business with them again in the future. More