Secor Volvo Cars - Service Center

40,000 service I took my S60 in for the 40K maintenance and it was discovered that the brake pads needed to be replaced and wipers. They were done at no charge. This I took my S60 in for the 40K maintenance and it was discovered that the brake pads needed to be replaced and wipers. They were done at no charge. This is a great dealership and Nik always helps me with any issues or questions. More

Brakes Called because my brakes were chattering. Took me right away. Fixed and got my car back within 2.5 hours. Washed and vacuumed the car to this place is Called because my brakes were chattering. Took me right away. Fixed and got my car back within 2.5 hours. Washed and vacuumed the car to this place is great. More

Great job as usual Outstanding work. The loaner car was stellar also. No problems with anything. The carncame back spotless and vacuumed. They take care of you at Secor Outstanding work. The loaner car was stellar also. No problems with anything. The carncame back spotless and vacuumed. They take care of you at Secor Volvo. More

Recall I have an XC60 that I THANKFULLY leased. It went in for a recall and a check to be sure all is working well!! It randomly slams on the breaks. I was I have an XC60 that I THANKFULLY leased. It went in for a recall and a check to be sure all is working well!! It randomly slams on the breaks. I was called and told at 13k miles it needs new tires and break pads. I explained how it randomly slams on the breaks they then decided to see if it needed updates and it magically needed them!!! I bought my first XC90 from them with a very pleasant outcome, this car has been a completely dissatisfying experience. I fear for the next owner as it will eventually cause an accident. The day to return this vehicle cannot come soon enough!!! More

Quick and adequate Excellent and quick service in every way - the staff at Secor Volvo explains the process and allows you to make decisions on repairs needed now and in Excellent and quick service in every way - the staff at Secor Volvo explains the process and allows you to make decisions on repairs needed now and in the future. More

Great place to buy a car!! I have purchased four vehicles from this dealership, they are by far the best Car Dealership I have ever used. They treat me like a New buyer every t I have purchased four vehicles from this dealership, they are by far the best Car Dealership I have ever used. They treat me like a New buyer every time I have my vehicle serviced there. I would highly recommend them to friends and family!! More

As always, excellent, friendly service Normal, routine service is always excellent. This time it were two problems covered by Volvo which required a couple of days in the shop. A rental c Normal, routine service is always excellent. This time it were two problems covered by Volvo which required a couple of days in the shop. A rental car was covered by Secors, a Nissan. Now I know why Charlie is willing to spring for the rental. After driving the Nissan, I would always pick a Volvo....or even better if I did not live on a rutted dirt road, a Lotus. More

Maintenance First time using Secor service after using another Volvo dealer, it was a pleasure. I will be planning on using them going forward for all my needs. First time using Secor service after using another Volvo dealer, it was a pleasure. I will be planning on using them going forward for all my needs. More

Great Job! Picked up a Screw or Nail driving through a construction area in Norwich. The crew here did and outstanding job repairing that in record time of me Picked up a Screw or Nail driving through a construction area in Norwich. The crew here did and outstanding job repairing that in record time of me More

Lotus Service Dealership is great to deal with. Service advisor Julie Mai is great at discussing recommended services. Work is done well and I’m a timely manne Dealership is great to deal with. Service advisor Julie Mai is great at discussing recommended services. Work is done well and I’m a timely manner. All the employees of Secor that I have interacted with over they years have been personable. I drive almost 2 hours from home to have my car serviced and I have a closer option. I also love the Donuts in the service lounge. More