922 Reviews of Secor Volvo Cars - Service Center
New to area, service department here is an upgrade I recently moved to CT from the DC area, and I needed regular service and a brake problem addressed. So much easier dealing with these guys than what I recently moved to CT from the DC area, and I needed regular service and a brake problem addressed. So much easier dealing with these guys than what I'd gotten used to. Easy to make the appointment, understood the problem, called promptly with the solution and had it ready earlier than I expected. Also- I needed a loaner, and Nick actually took me out to orient me on the tech features of this spiffy new model, rather than just tossing me the keys and telling me where to find it. Good job. More
Excellent Service Department! Had my regular service (oil change, tire rotation etc) at Secor Volvo Mitsubishi. Everything was excellent - right down to charging my low battery. Had my regular service (oil change, tire rotation etc) at Secor Volvo Mitsubishi. Everything was excellent - right down to charging my low battery. Everyone was friendly! The gentleman that vacuumed and washed my car did an amazing job! Talked with a very nice gentleman for a little while - Julian let me know that if I ever wanted, he could bring me to the mall and back! The waiting area was comfortable with a television, coffee and donuts! Would definitely recommend the service department. More
Julie is a peach Took care of all that a needed no stress. Can't beat the price.service was done promptly and with a smile. Would recommend to anyone. Took care of all that a needed no stress. Can't beat the price.service was done promptly and with a smile. Would recommend to anyone. More
Great service department Julie was very friendly and greeted me by name! I came in for an oil change, but was offered an inspection which revealed a problem which Julie explai Julie was very friendly and greeted me by name! I came in for an oil change, but was offered an inspection which revealed a problem which Julie explained in detail. Wait time was as I was told it would be! A gentleman even offered to take me to the mall and pick me up when my car was done! Surprised that my car was washed and vacuumed when it was returned to me! Very happy with the service department 😋 More
Excellent Everything was great, they even finished the work sooner than estimated. However...the price I paid was outrageous. Next time I will have to shop aro Everything was great, they even finished the work sooner than estimated. However...the price I paid was outrageous. Next time I will have to shop around for more reasonable oricing. More
Staff courteous and obliging Staff anticipate your needs and proceed in a professional manner with processing the sevice. When arranging the service time the staff are most accom Staff anticipate your needs and proceed in a professional manner with processing the sevice. When arranging the service time the staff are most accommodating and meet your schedule needs. More
Feedback from recent visit for service for 2004 Volvo Mr. Rose was professional and courteous. He took time to explain service process performed. Car was clean and ready in an appropriate time due to th Mr. Rose was professional and courteous. He took time to explain service process performed. Car was clean and ready in an appropriate time due to the service performed. More
Five Star Service Excellent service provided by a knowledgeable staff of experts. Preventive suggestions were greatly appreciated. The car service waiting area was comf Excellent service provided by a knowledgeable staff of experts. Preventive suggestions were greatly appreciated. The car service waiting area was comfortable and service information was provided to answer all questions. More
Tire replacement, Android Auto Nick was very responsive and accommodating with my situation regarding the tire replacement and getting the Android Auto to pair with my phone. I am v Nick was very responsive and accommodating with my situation regarding the tire replacement and getting the Android Auto to pair with my phone. I am very pleased with the service I received. More
2012 Volvo battery replacements My 2012 Volvo battery was replaced May 2018. About 6 months later I started getting a Low Battery message every so often. Went back to Secor and it tu My 2012 Volvo battery was replaced May 2018. About 6 months later I started getting a Low Battery message every so often. Went back to Secor and it turned out to be a faulty battery and had to be replaced again. It was under warranty and it was replaced. The maintenance crew were very efficient and my wait was about 45 minutes. More