997 Reviews of Secor Volvo Cars - Service Center
Excellent service Arrived early,got in immediately and my vehicle was done while I waited! The staff is very attentive and efficient-I have 2 Volvos and Secor Volvo tr Arrived early,got in immediately and my vehicle was done while I waited! The staff is very attentive and efficient-I have 2 Volvos and Secor Volvo treats my family very well. More
Great service team I love my Volvo and keeping the vehicle on the road falls to the wonderful team at secor. Alex has gone out of his way to pick my car up when I had so I love my Volvo and keeping the vehicle on the road falls to the wonderful team at secor. Alex has gone out of his way to pick my car up when I had some health issues. Eric has always found a way to squeeze me in. I grew up in the car business and this is the most professional dealership with the best service I’ve ever encountered. Our next vehicle will be a Volvo as well the ones after that. More
Courteous I went to secure Mitsubishi to get a oil change and safety check .The dealership provided me with a ride to and from the mall so I could get my shoppi I went to secure Mitsubishi to get a oil change and safety check .The dealership provided me with a ride to and from the mall so I could get my shopping done .They called with updates on my vehicle and any safety concerns I should address. I feel they did a good job and were very honest and courteous. More
Everything went smoothly I waited in the new waiting area, had a cup of coffee and within an hour, my service was complete. I Thank you very much. I waited in the new waiting area, had a cup of coffee and within an hour, my service was complete. I Thank you very much. More
Great customer Service Service Manager, Eric went out of his way to ensure I received the highest quality customer service. I appreciated the personal approach to take care Service Manager, Eric went out of his way to ensure I received the highest quality customer service. I appreciated the personal approach to take care of my concerns. More
Horrible I checked in the night before My appointment to say I was coming in due to a snowstorm and no one indicated a problem. So I drove 1 1/2 hours in the s I checked in the night before My appointment to say I was coming in due to a snowstorm and no one indicated a problem. So I drove 1 1/2 hours in the snow and after waiting another 1/2 hour was told due to the weather my part didn’t arrive but it would be here this afternoon so I could leave the car and get a ride home. Exasperated I left with my car and received another phone call indicating the part was on back order. So 3 different stories and no service. In fact I do not believe they intended to repair my car that day. And except for the young man at the service desk no one there was courteous or professional. I will not return for service of any kind. More
50,000 mile service on 2016 V60 Staff were friendly, courteous and professional. Work was performed on schedule. Information requested was provided promptly and clearly. The waiti Staff were friendly, courteous and professional. Work was performed on schedule. Information requested was provided promptly and clearly. The waiting area was very comfortable and made the wait pleasant. More
Service department Excellent service .Was able time fit me in at the last minute .Took care of my every need. Provided me with a ride to the mall to get my Christmas sh Excellent service .Was able time fit me in at the last minute .Took care of my every need. Provided me with a ride to the mall to get my Christmas shopping done .Driver was very accommodating and friendly . More
Volvo XC60 40K checkup The service rep was very friendly and explained all of the needs of my car in detail. The service was quicker than expected and cheaper than the ori The service rep was very friendly and explained all of the needs of my car in detail. The service was quicker than expected and cheaper than the original estimate. The newly renovated dealership and customer lounge is very nice and comfy! More
Great service. As always, the staff were friendly, curtious and polite. I think that this survey is too rigid, by specifying the amount of words required to submit i As always, the staff were friendly, curtious and polite. I think that this survey is too rigid, by specifying the amount of words required to submit it. The company should consider it's self lucky to receive any response at all, based on how busy and stressed people are. Secot Volvo is awesome!!! More