922 Reviews of Secor Volvo Cars - Service Center
Service for Lotus done right Randy has become extremely competent in the Service of Lotus vehicles. It is ALWAYS done right the first time regardless of complexity. Location is Randy has become extremely competent in the Service of Lotus vehicles. It is ALWAYS done right the first time regardless of complexity. Location is very convenient off I95. Facility is nominal but highly functional. More
XC 90 service Alex In Service was just terrific! We were in the area from out of town and they took us in for service without issue and made sure all of our questi Alex In Service was just terrific! We were in the area from out of town and they took us in for service without issue and made sure all of our questions were addressed. More
Awesome Been taking my 2001 Volvo S60 2.4T to Secor since 2003. With over 500k miles on my S60 I have never been disappointed with the quality of the maintena Been taking my 2001 Volvo S60 2.4T to Secor since 2003. With over 500k miles on my S60 I have never been disappointed with the quality of the maintenance performed. While you may pay more at the dealer then your local repair facility you can always count on a high level customer experience at Secor with the work done right. More
Check Engine Light plus AM Radio Static Nick flexible in scheduling appt. Steve helpful in providing loaner/demo for consideration. Check engine light diagnosed, Service did not call me Nick flexible in scheduling appt. Steve helpful in providing loaner/demo for consideration. Check engine light diagnosed, Service did not call me to discuss, they simply fixed it under warranty. I could have provided additional vehicle history that may have helped their process. Radio static fixed, but left open cover in trunk. Eric fixed on the spot! More
Fast turnaround Due to a mishap with a curb, I damaged the tire and rim on my Lotus Evora 400. Julie returned the repaired car to me in good as new shape in record t Due to a mishap with a curb, I damaged the tire and rim on my Lotus Evora 400. Julie returned the repaired car to me in good as new shape in record time after giving me all sorts of options. She followed up with images for insurance submission. Steve, always concerned regarding client experience, checked in to make sure I got down with a smile on my face. Thanks for making this potentially protracted and expensive repair quickly and affordable. More
Lotus Elvira routine service This was my second routine maintenance and as usual, the service team couldn’t have been better. The Secor Lotus team is exceptionally knowledgeable This was my second routine maintenance and as usual, the service team couldn’t have been better. The Secor Lotus team is exceptionally knowledgeable and it’s great to have confidence in a service team like this who works as s partner in taking care of your vehicle. The space may not be 1sr class, but the team is!! More
Service with a Smile The issues with our car were detected and remedied quickly and efficiently. The team accommodated our need for alternative transportation and were pr The issues with our car were detected and remedied quickly and efficiently. The team accommodated our need for alternative transportation and were professional and courteous. More
Excellent all around! First, I found Nick at the service desk to be exceptionally knowledgeable and helpful.secondly, the lady in the body shop understood my problem and he First, I found Nick at the service desk to be exceptionally knowledgeable and helpful.secondly, the lady in the body shop understood my problem and helped me with speedy resolution. My single issue is the cost of the 40k oil change and safety check. I think $600 is a bit steep. More
Exceptional Service I scheduled a safety check in preparation to moving down south. An issue was found with my rear suspension. The service team knew I was on a short t I scheduled a safety check in preparation to moving down south. An issue was found with my rear suspension. The service team knew I was on a short turn around. They had the parts in the next day, provided a brand new loaner car and had me “ready to go” the next day. I greatly appreciate they understood my situation and did everything they could to get the job done, especially since I would be moving far away and no longer be their customer. That is a true testimonial to their commitment to their customers. More
Wonderful Experience The service team were wonderful while I was visiting and very quick to assist even with a request I had not Volvo related. I felt bad for them, howeve The service team were wonderful while I was visiting and very quick to assist even with a request I had not Volvo related. I felt bad for them, however, as there was a patron that was extremely hostile to your team and accusing them of stealing his money for work that was completed on his vehicle. They handled it beautifully and remained pleasant to the man despite of his behavior. More