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Secor Volvo Cars - Service Center

New London, CT

4.8
995 Reviews

995 Reviews of Secor Volvo Cars - Service Center

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June 23, 2020

added accessory to new v60 service and parts dept worked to accommodate my schedule changes including a free courtesy vehicle while my volvo was in the shop for an accessory add More

by PRPCLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2020

40,000 mile service fast, easy, and pleasant I called to schedule an appointment, dropped off the car on Sunday night, and it was done by 11:00 the next morning - washed, vacuumed, and ready to g More

by VKOIF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
June 15, 2020

Always thorough and complete. Since I live 1 hour away from Secor, I have some work on my 2009 C-70 done locally. I am often not satisfied. When I have an issue like that or a sc More

by VBALL1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kieth...very helpful
June 07, 2020

R epair IRepair damage to the bumper and fender. I am pleased with speed with which the repair was started by the collision department and completed by them More

by JOANAMCCORMICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2020

Tire replacement Picked up a nail in left rear of my outback. Julie was on the spot to aid us in getting it fixed. The whole process in and out was about 20 minutes. W More

by JERRYPLOTTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020

I have always been extremely satisfied with the friendly, knowledgeable staff. I will always be a customer and would highly recommend to family and friends More

by bancroft_laura
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020

Miscellaneous. Always the best! Eric is very helpful as are his employees. The new procedure works to protect the customers and .employees. My thanks to all. More

by JOANAMCCORMICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Plona
May 26, 2020

When ever I call for an appointment I can rest assured that they will get me in as soon as possible. The place is always clean and the service is second to none. More

by DEBI222D
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2020

Everyone was very responsive, especially during these difficult times. Scheduling was convenient and the car was sanitized when finished. It was a painless service call. More

by WBELLUZZI
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020

The young lady at the service desk was very friendly and helpful. The waiting area was nice and comfortable. Loved that my car was vacuumed out. More

by CLROMMAL
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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