Back

Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews

922 Reviews of Secor Volvo Cars - Service Center

Sort by
November 20, 2019

I feel my car was in good hands I am happy with the service and being picked up at the end of the day.i like being given choices on where I spend my money and prioritizeing More

by SARAH-JANSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Whoever drove me home! Sorry don’t know name, Alex Sadler
November 19, 2019

Secor is the BEST! Secor Volvo has my satisfaction as its top priority. A ride home and back are provided by Julius, a pleasant experience. Volvo trained technicians per More

by KEITHK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julius for ride home and back. , Alex Sadler
November 13, 2019

They go above and beyond to help you out it's the best car p This car place deserves the highest rating they're the best they do such great work I'm happy to have my work done on my car there More

by Maryslater12765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2019

Not a good first impression First time bringing car in for service. Billed for 2hrs of labor even though car had only been there for 1 hr. That is a huge mistake. it was promp More

by Mattmako
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nov 12, 2019 -

Secor Volvo Cars responded

Sorry to learn of your experience but glad to see it was promptly corrected.Our crew is human and can make mistakes.Please feel free to contact me if I can clear up any other details.Thank you,Eric Weiss,Parts and Service Director,Secor Auto Center

November 11, 2019

Efficient, friendly Everything I asked for was done well. It was regular service, but I also asked that a warning light be checked. They did, and fixed what was wrong. More

by CMK1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Sadler
November 08, 2019

Victory with my Volvo Having tried the processes for clearing my Cross Country wagon but still concerned about not having "like new" illumination when driving at night, I o More

by Teachers Never Retire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Sadler
November 08, 2019

All on time as promised Friendly on time service. Accurately identified my problems and took care of them. I would return for major service if I needed it in the future. More

by Walter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sadler
November 07, 2019

Very Happy Wonderful people with great attitudes. The service is done in a timely manner. They always go above and beyond and make having my vehicle service a pl More

by johnbattista6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci
November 06, 2019

Oil change visit Quick, easy, professional; answered questions about upcoming service visits, very informative about when next services, approximate prices of various More

by HEIDIG123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sadler
November 01, 2019

Better service than expected I have used the collision repair department before but this time was much better. There is a great team that works well together and the management is More

by Rob_from_waterford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pasternak, Jenifer Lewis
...
64
...