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Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews

922 Reviews of Secor Volvo Cars - Service Center

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January 31, 2020

I telephoned the day before due to a "Check Engine" light The response was immediate - an appointment scheduled for the next morning, with a thorough review of car and maintenance that day. While there, I s More

by ELLENDALEHOFFMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Two people at the Service desk - were very helpful
January 27, 2020

Everything was done perfectly ! I always appreciate the helpfulness at Secor. I thank you all very much for the help and assistance you always give me More

by ARLOSW
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith in service was wonderful!
January 16, 2020

XC60 Service Secor Volvo is thorough and does the job right. An added perk?....love the detailing of vacuum and car wash - when you spend what you do on a Volvo, More

by MYSTARCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sadler
January 15, 2020

Excellent service Arrived early,got in immediately and my vehicle was done while I waited! The staff is very attentive and efficient-I have 2 Volvos and Secor Volvo tr More

by vbellavia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sadler
January 15, 2020

I had work done at the body shop for our Mazda Miata. I chose them because I had had body shop work done on our Volvo S60 and was very pleased with that. This experience was very good. Work was completed a More

by jkohanim
Recommend Dealer
Yes
Employees Worked With
John, body shop manager.
January 15, 2020

150K maintenance Eric Weiss kept me informed of work to be performed and made recommendations for future work. Car was ready when promised. Washed, cleaned and ready More

by GSHETLER2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sadler
January 10, 2020

Great service team I love my Volvo and keeping the vehicle on the road falls to the wonderful team at secor. Alex has gone out of his way to pick my car up when I had so More

by JASON@BUDGETDRY.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sadler
December 23, 2019

Courteous I went to secure Mitsubishi to get a oil change and safety check .The dealership provided me with a ride to and from the mall so I could get my shoppi More

by mel57900
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2019

Everything went smoothly I waited in the new waiting area, had a cup of coffee and within an hour, my service was complete. I Thank you very much. More

by JOANWORKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
December 16, 2019

Great customer Service Service Manager, Eric went out of his way to ensure I received the highest quality customer service. I appreciated the personal approach to take care More

by RREABACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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