922 Reviews of Secor Volvo Cars - Service Center
As always Julie and Randy take exceptional care of my vehicle and myself when I am there for service ... I would not go anywhere else. Thanks Kevin vehicle and myself when I am there for service ... I would not go anywhere else. Thanks Kevin More
I just love bringing my car in to have it serviced at this dealership, they treat me with respect and they treat my car very well and they don’t try to sell me things I don’t need not only do they look f this dealership, they treat me with respect and they treat my car very well and they don’t try to sell me things I don’t need not only do they look for coupons to help me with discounts but they understand and respect my privacy thanks again to everyone at this dealership love you guys More
PROFESSIONAL AND CARING SERVICE DEPARTMENT ANSSWERED ALL QUESTIONS THAT I HAD CONCERNING MY VEHICLE AND THE OPERATIONS OF DIFFERENT PARTS. HOPE THAT REQUIRED SERVICE & REPAIRS CONTINUE. QUESTIONS THAT I HAD CONCERNING MY VEHICLE AND THE OPERATIONS OF DIFFERENT PARTS. HOPE THAT REQUIRED SERVICE & REPAIRS CONTINUE. More
Things worked out better the second time around. The trunk was fixed and stayed closed after being used. Wait was not as bad as I exected trunk was fixed and stayed closed after being used. Wait was not as bad as I exected More
Great Service Julie was very pleasant to work with, and though they could not replicate the problem with my vehicle, I have dealt with enough dealerships to know wh Julie was very pleasant to work with, and though they could not replicate the problem with my vehicle, I have dealt with enough dealerships to know when I have come across a good one. I definitely plan on going back. More
Service/repair While traveling to see a client in Groton, CT on 1/29/20, I experienced a major automotive failure in my 2011 XC90. The belt tensioner and idler rolle While traveling to see a client in Groton, CT on 1/29/20, I experienced a major automotive failure in my 2011 XC90. The belt tensioner and idler roller went while on I-395 causing the loss of 80% of my steering ability and continuous overheating of the motor. I was I was able to nurse the vehicle to Secor Volvo and they were able to take me in, diagnose the issue, set me up with a rental vehicle in order to fulfill my business obligations, and repair the vehicle in 24 hours. This was "cold call" so to speak as I did not call prior to coming in. As luck or timing would have it, the service staff at Secor basically went into battlefield triage mode and took care of me right on the spot. I would rate them very highly. More
We were in the midst of a 3-1/2 hour drive to CT when I heard a whining noise like the wheel bearing was going, so I called Secor, our service center while we lived in CT. Luckily we made it to Secor befor heard a whining noise like the wheel bearing was going, so I called Secor, our service center while we lived in CT. Luckily we made it to Secor before it failed. They fixed it first thing in the morning and we were on our way. Thank you Secor. You saved our trip! More
A Wonderul Experience Secor Volvo genuinely seeks excellence in all that it does--and it unfailingly succeeds in that quest. May that same high quality of service be Sec Secor Volvo genuinely seeks excellence in all that it does--and it unfailingly succeeds in that quest. May that same high quality of service be Secor's hallmark for years and years to come. More
Problem solved Went for service and your service tech found that the air box for my engine filter was busted. this was presented to me with option for getting the pr Went for service and your service tech found that the air box for my engine filter was busted. this was presented to me with option for getting the problem resolved. they fixed the problem and helped with going back to the previous service center for reimbursment More