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Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews

922 Reviews of Secor Volvo Cars - Service Center

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February 23, 2020

As always Julie and Randy take exceptional care of my vehicle and myself when I am there for service ... I would not go anywhere else. Thanks Kevin More

by K P McCabe
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Service Tech
February 20, 2020

I just love bringing my car in to have it serviced at this dealership, they treat me with respect and they treat my car very well and they don’t try to sell me things I don’t need not only do they look f More

by Jackee
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2020

I think it’s a great dealership but I’m sorry I live so far away that I can’t do all my service with them. More

by CAROLCULLION
Recommend Dealer
Yes
Employees Worked With
Jenniel Torres
February 20, 2020

PROFESSIONAL AND CARING SERVICE DEPARTMENT ANSSWERED ALL QUESTIONS THAT I HAD CONCERNING MY VEHICLE AND THE OPERATIONS OF DIFFERENT PARTS. HOPE THAT REQUIRED SERVICE & REPAIRS CONTINUE. More

by MATTSMARSH39
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2020

Things worked out better the second time around. The trunk was fixed and stayed closed after being used. Wait was not as bad as I exected More

by JANET.GIDIUS#
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2020

Great Service Julie was very pleasant to work with, and though they could not replicate the problem with my vehicle, I have dealt with enough dealerships to know wh More

by gs.keith3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2020

Service/repair While traveling to see a client in Groton, CT on 1/29/20, I experienced a major automotive failure in my 2011 XC90. The belt tensioner and idler rolle More

by kbates64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly and the energetic fellow from the service dept (I do not recall his name but he was a cool dude)
February 07, 2020

We were in the midst of a 3-1/2 hour drive to CT when I heard a whining noise like the wheel bearing was going, so I called Secor, our service center while we lived in CT. Luckily we made it to Secor befor More

by DLCHRISMAN
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A man and woman at the front service desk and the mechanic that fixed the problem. Thanks.
February 05, 2020

A Wonderul Experience Secor Volvo genuinely seeks excellence in all that it does--and it unfailingly succeeds in that quest. May that same high quality of service be Sec More

by WROBINSON3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : keith Mattingly
February 03, 2020

Problem solved Went for service and your service tech found that the air box for my engine filter was busted. this was presented to me with option for getting the pr More

by hobie1502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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