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Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews

922 Reviews of Secor Volvo Cars - Service Center

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March 09, 2020

professional staff Julie was really professional cared about my needs. She is awesome. She explained to me about the service on my new Mitsubishi outlander. More

by CKINGBILL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Feliz
March 09, 2020

great place It is always a pleasure doing business at secor. They always make one feel welcome and try to get you out as soon as possible. More

by WENDYLEHMANLASH@GMAIL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
people in the collision department
March 07, 2020

Good service The body shop was very accommodating and did a good job at a fair price. John made sure my needs were met and that the job was done to my satisfaction More

by REXY4882
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pasternak
March 06, 2020

Super friendly and accommodating. If I had one complaint, it would be regarding my warrantee. I’ve been a customer of theirs before, and they never have in my record that I have one. I shouldn’t have to remi More

by JLOSIER08
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2020

Great service- Julie is knowledgeable, friendly and helpful. Still glad we bought our cars at Secor. First oil change was free. No delays or excuses. Less then an hour. Great experience. More

by WinDaddy
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Feliz
March 03, 2020

Taking care of business One of the pleasures of owning any vehicle is easy access to maintaince. More often than not it is the service Departmant that keeps me coming back to More

by john@nanjon.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy, Mark, Julius
March 02, 2020

I am very happy with your service dept. I was in lately for some work on my 05 S80 that came out fine. Also the good service fixing my headlights on short notice. More

by GNBPETERSEN
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2020

Fantastic easy of setting up an appointment. Service manager Eric Weiss goes out of his way to guarantee a great service experience. This is the fourth Volvo I have had serviced at this dealership and I More

by dmg4453
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2020

Very customer service oriented. Nice waiting area -comfortable, clean and with complementary snacks. Conveniently located. Drive through car drop off area close to service entrance. More

by NORBEH
Recommend Dealer
Yes
Employees Worked With
Do not remember service attendant's name, but she was excellent.
February 24, 2020

Julie is always very helpful and accommodating. She gets me scheduled for my appointments with ease and in a timely fashion and always reminds me of what I need to bring with me. any issues are always broug More

by amoreno7
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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