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Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews

922 Reviews of Secor Volvo Cars - Service Center

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August 09, 2024

John was wonderful to work with. A big truck rear ended me at a stop light in Colchester. The insurance company, Farmers, that I had to deal with was very difficult, but John and his More

by diba khan-bureau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pasternak, Kelly Parsons
August 09, 2024

The communication from the body shop team was great ! The person who saw me last / when I picked up my car was extremely knowledgeable and professional and fixed my situation quickly More

by christinemoretti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
July 02, 2024

MY CAR LOOKS GREAT! IT WAS SPIT SHINED ASND CLEANED. THANK YOU. AN AGAIN THANK YOU More

by efox02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

All went well! Nice people, good refreshments , clean restroom, comfortable and quiet waiting room. Don't mind waiting around in the friendly waiting room. More

by DRIVE2CHURCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get their names,
June 18, 2024

I asked for them to check something in my steering wheel that has not been working. They said it was working just fine but I got back into my car and it still was not working. More

by rebeccadavis333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Everything was perfect. It is my "go to" and it always has been! Thank you! More

by JCM77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

"I am very happy with the service of my car at this dealership. The staff was friendly and knowledgeable, and the job was done quickly." Ms Mei is a great asset More

by LABELLEVIE1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Service was great. Techs left a bit of a mess of interior. Scuffs and flipped floor mat. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Service at Secor is always fast and efficient. I always bring them my car. Thank you!! More

by MARIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
June 13, 2024

Clean, professional operation. Responded quickly with repair estimate and completed the work by early afternoon, including airbag replacement from recall. Good to take my Volvo to More

by ADAMS888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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