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Secor Volvo Cars - Service Center

New London, CT

4.8
923 Reviews

923 Reviews of Secor Volvo Cars - Service Center

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April 01, 2020

service/detail as always, customer service and communication was excellent, especially in a troubled time. have been happy with this dealership since our purchase i More

by BRADY7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jenelle
March 31, 2020

Friendly & Efficient I had my Subaru Outback front bumper repaired and it came out looking fabulous. The associate was very friendly and efficient and, most importantly, More

by GARYGULA5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember the name of the service person.
March 30, 2020

20k lease oil change Car was dropped off the night before and picked up after hours. I spoke to service personnel twice that day. They updated me and called when the car w More

by LCHRISTIE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall the name of the service person.
March 23, 2020

The service department was fantastic as usual. Julie took care of my coupon without any issues. The technician ledt my car in better condition then when he started. He even returned my seat to the same posit More

by stpage
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2020

Service appointment excellent Made appointment to have accessory installed on new car. Finished as promised. They were very courteous. I like the service and parts department. New More

by jkohanim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2020

Great and fast service the staff are always friendly and helpful. Added bonus they wash and vacuum the car weather permitting and that’s super helpful. More

by KYM.MARTIN13
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2020

service friendly employees Julie went the extra mile. She made sure I left happy. She made me feel that I was important. Thank you William Chapman More

by CKINGBILL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2020

Simply the best! I have been taking my XC90 in for service since 2007 and I am sure it is why it is still running as good as new. Always friendly and offering the best More

by PEG3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
March 14, 2020

The best service! Julie in the Service department should teach a course on customer service. She doesn’t talk down to you. She does her best to make sure you take advantage of any available deals and she is More

by Pauline2018
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2020

Got a same day appointment. They took my car in right at the scheduled time and 45 minutes later I was on my way! Very good service. More

by TPMALEK
Recommend Dealer
Yes
Employees Worked With
Jen
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