Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
995 Reviews of Secor Volvo Cars - Service Center
Sort by
October 19, 2020
I had to wait a month to get a date to bring my car in for servicing. I found Jannell to be abrupt and rude on the phone. When I came the day of servicing, she was the same way and one of the gentlemen for servicing. I found Jannell to be abrupt and rude on the phone. When I came the day of servicing, she was the same way and one of the gentlemen in the shop was just like her. I have been buying cars from Secor since they sold Saabs. I would reconsider where I purchase my next vehicle, Please don't hesitate to call me for the details. More
by CONNIE5557A
Verified CustomerEmployees Worked With
Jannell Torres
October 15, 2020
I worked with Julie for an issue with my Outlander. She was kind, thorough and helpful. Customer service is hard, and she cares to do her best. was kind, thorough and helpful. Customer service is hard, and she cares to do her best. More
by timothypasieka
Employees Worked With
October 13, 2020
Excellent service and all team members communicate with knowledge, insight and understanding of all customers diverse needs. These are difficult days and we felt safe in the prepared environment provided knowledge, insight and understanding of all customers diverse needs. These are difficult days and we felt safe in the prepared environment provided by the dealership staff and we extend our thanks. More
by TRUDY.CARPENTER
October 13, 2020
Had our first service done on new car. Completed as promised. Caution taken by dealership over the virus. Everything worked out very well. Had our previous Volvo serviced here too. promised. Caution taken by dealership over the virus. Everything worked out very well. Had our previous Volvo serviced here too. More
by jkohanim
Employees Worked With
Ginelle
October 02, 2020
This rating pertains to the collision service center. We had to return twice after the repairs were completed to get things right. This could have easily been avoided. had to return twice after the repairs were completed to get things right. This could have easily been avoided. More
by JKRAMER5
Employees Worked With
John
October 02, 2020
Volvo was serviced as scheduled, the very next day my "check engine coolant light" came on. This is an inconvenience and less than optimal for a working professional to have to return to the shop for an "check engine coolant light" came on. This is an inconvenience and less than optimal for a working professional to have to return to the shop for anti-freeze fill up. I was less than satisfied. More
by DEBFURTADO
October 02, 2020
Julie was very helpful and pleasant. She went out of her way to assure the environment was safe and clean. I was able to get my appointment set up quickly. Thank you. way to assure the environment was safe and clean. I was able to get my appointment set up quickly. Thank you. More
by DEBI222D
October 01, 2020
Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. More
by mgcam
October 01, 2020
I have been a Secor Volvo customer for my last three vehicles over about 20 years. Folks are always courteous and welcoming. The service department has always been top-notch and friendly. Eric Weiss is vehicles over about 20 years. Folks are always courteous and welcoming. The service department has always been top-notch and friendly. Eric Weiss is always very approachable and helpful at solving any concerns you may have. Thank you, Sam Covino More
by S.COVINO
Employees Worked With
September 27, 2020
Did necessary work. Good I’d necessary work. No comment further. Ditto ditto this is ridiculous. This is ridiculous this is ridiculous if you want real feedback further. Ditto ditto this is ridiculous. This is ridiculous this is ridiculous if you want real feedback More
by HJCOHEN
Employees Worked With
