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Secor Volvo Cars - Service Center

New London, CT

4.8
994 Reviews

994 Reviews of Secor Volvo Cars - Service Center

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November 11, 2020

Everytime I go and get a service done, I leave feeling as a satisfied customer. Julie always goes above and beyond to make it the best experience. Always on top of making sure the service I get done is handl More

by Tfournier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

I was in for my 90,000 mile service. In and out in just over an hour. Everything checked, fluids added, vehicle cleaned. I was extremely pleased with my visit. More

by WBILLEJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Keith and technician Dom were responsible for the service on my car.
November 05, 2020

The service department at Secor Mitsubishi provides the best service I have ever experienced in all my years driving Mitsubishis. Julie lets you know upfront what the estimated costs incurred will be--no t More

by Pauline2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich-Mitsubishi tech specialist
November 04, 2020

I have had nothing but outstanding service from the team at Secor. Excellent!! The team takes care of their customers and make them feel informed More

by SNOUSIOPOULOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2020

Very happy with the level of service and the service department follow up. Eric was accommodating and informative as to the required service that was needed. More

by JOE@JVANESIANCPA.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2020

I had to have a small recall done. Julie is always helpful and courteous. Drop off and pick up was quick and easy. Everything went as expected. Thank you. More

by saralyn_sr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

The Secor body shop did a really good job on my car. It looked so nice when I picked it up. It took a bit longer to finish than they said it would - in fact twice as long but I wasn’t able to drive for th More

by LEDWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John P & Laura in the body shop.
November 01, 2020

I have had nothing but outstanding service from the team at Secor Lotus. They treat you as they would want to be treated themselves, and they make their customers feel like family. A special shout out to More

by TERRENCECULLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pasternak
October 30, 2020

The team takes care of their customers and make them feel informed. Randy was able to fix my issue quickly. Both Randy and Julie talked with me to ensure I understood how to prevent this issue in the future. More

by maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
October 30, 2020

Excellent response time and great customer service! John and his team were very professional and took the time to provide updates. I very much appreciated the consistent and helpful feedback to questions- More

by SJLYNCH1961
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pasternak
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