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923 Reviews of Secor Volvo Cars - Service Center
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July 05, 2020
Superb Auto Service I travel 5 states to have my car serviced by Secor. Hands down the best shop and customer service than any I've been to! I travel 5 states to have my car serviced by Secor. Hands down the best shop and customer service than any I've been to! More
by umpncatch
Employees Worked With
July 04, 2020
Julie is the best service manager Julie always takes the time to thoroughly understand and address every request I make I was able to bring my car in the same day that I called to m Julie always takes the time to thoroughly understand and address every request I make I was able to bring my car in the same day that I called to make an appointment. The invoice was very detailed and easy to understand. My only con is that Mitsubishi prices are extremely high. More
by chrisconnelly
Verified CustomerEmployees Worked With
June 30, 2020
Julie made our day! She squeezed us in for an oil change&filter renewal bundle vs a basic oil change& even vacuumed and gave us a car wash in the rain! Thank you! we appreciate you! We were happy we change&filter renewal bundle vs a basic oil change& even vacuumed and gave us a car wash in the rain! Thank you! we appreciate you! We were happy we had a coupon too! 😊🙏🏻 Always choose Mitsubishi and Julie will take care of your car needs! 💘🎉😃 More
by Cmariex3
Employees Worked With
June 30, 2020
Steve Ploma in sales is dedicated to his customers. Even though I purchased my car 2.5 years ago, he was attentive and helpful when an issue came up that needed immediate attention. The service team was als though I purchased my car 2.5 years ago, he was attentive and helpful when an issue came up that needed immediate attention. The service team was also wonderful. More
by BETH43
June 30, 2020
30000 service Excellent service as usual,which was completed while I waited. My vehicle was cleaned after service and they set the next service appointment for me. Excellent service as usual,which was completed while I waited. My vehicle was cleaned after service and they set the next service appointment for me. More
by vbellavia
Employees Worked With
June 26, 2020
I have been a customer since 1992. The service is always excellent. They are always pleasant answer questions. Place is immaculate. During CoVid. I feel safe. Very attentive. Personable pleasant knowledgea excellent. They are always pleasant answer questions. Place is immaculate. During CoVid. I feel safe. Very attentive. Personable pleasant knowledgeable. More
by JUDYATAY
June 26, 2020
Car went in for an oil change and a rear wiper blade replacement. Had an appointment for 8am, dropped the car off with the service person and went about my morning not expecting to have to be waiting ve replacement. Had an appointment for 8am, dropped the car off with the service person and went about my morning not expecting to have to be waiting very long. At about 915 I get a call from the dealership confirming that the car was just in for an oil change, nothing else, at which time I explained to him that I needed a new rear wiper blade, and the male apologized and said the service tech was out this morning and didn’t write that down. About another hour later I get a call again, this time saying that the oil change was completed but it won’t be ready for another 30-45 min because they couldn’t wash the car yet. So now my car has been there for near 3 hours for a simple oil change and still isn’t ready.. During the last phone call he took my payment information over the phone and he told me the price was $120, which I thought was high for an oil change, even at a dealership, but I paid it anyways, thinking that I would look at the receipt when I picked the car up. So I pick the car up, and look at the receipt and there is a $30 charge for tire rotation, that I wasn’t told about, nor did I approve of prior of the work being done. To top it all off, now my car pulls to the left while on the highway, when it didn’t do that before. Overall an annoying experience from the simple task taking 3 hours, and then work that I didn’t approve, creating a change for the worse in the car, that was way overcharged. More
by Eng42ine
June 26, 2020
Part Ordered and Painted Looks completely cutting edge with its new renovations-- very inspiring. Service is fairly good, although the man that handed me my painted part to Looks completely cutting edge with its new renovations-- very inspiring. Service is fairly good, although the man that handed me my painted part told me that he'd have to charge me to put it on the car (I think it should have been a courtesy, especially as I've been a customer for two decades. More
by JMCAMPBELL05
Employees Worked With
Someone in Parts
June 23, 2020
added accessory to new v60 service and parts dept worked to accommodate my schedule changes including a free courtesy vehicle while my volvo was in the shop for an accessory add service and parts dept worked to accommodate my schedule changes including a free courtesy vehicle while my volvo was in the shop for an accessory addition More
by PRPCLM
Employees Worked With
June 16, 2020
40,000 mile service fast, easy, and pleasant I called to schedule an appointment, dropped off the car on Sunday night, and it was done by 11:00 the next morning - washed, vacuumed, and ready to g I called to schedule an appointment, dropped off the car on Sunday night, and it was done by 11:00 the next morning - washed, vacuumed, and ready to go. Both Eric on the phone and Keith in person were extremely pleasant and helpful. Love the car and love the service! More
by VKOIF
