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995 Reviews of Secor Volvo Cars - Service Center
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January 15, 2021
I assume the seat belt recall repair and 30,000 mile routine service was completed to satisfaction (difficult to know because the car was running fine) and I appreciated that they washed it. My only com routine service was completed to satisfaction (difficult to know because the car was running fine) and I appreciated that they washed it. My only complaint - they estimated the service would be completed in an hour and a half. The car wasn't ready until more than 4 hours later! More
by Cathy D
Verified CustomerEmployees Worked With
January 12, 2021
My daughter went in for an estimate for a break job. They charged her $ 137. To tell her what she already knew. I bought 5 cars from Secor. Thanks I’ll remember this!!!! charged her $ 137. To tell her what she already knew. I bought 5 cars from Secor. Thanks I’ll remember this!!!! More
by tnaza6713
Employees Worked With
N/a
January 12, 2021
Service was fine overall. Poor communication and attention to detail in the customer experience. Mistakes, system outages, mismatches of stated hours vs. actuals, can do better. attention to detail in the customer experience. Mistakes, system outages, mismatches of stated hours vs. actuals, can do better. More
by DAN.RADIN
Employees Worked With
January 11, 2021
The service manager as well as the person who picked up my were both very friendly and helpful I was very pleased with the service my were both very friendly and helpful I was very pleased with the service More
by PATTYAIR22
Employees Worked With
January 08, 2021
Excellent. Always happy with service. I've been going to Secor Mitsubishi 4 five years now and I've always had an excellent customer service experience. The quality of work done to my 2013 Mitsubishi Outlan Secor Mitsubishi 4 five years now and I've always had an excellent customer service experience. The quality of work done to my 2013 Mitsubishi Outlander Sport has always been top quality and I'm always satisfied. More
by bancroft_laura
December 30, 2020
I own a 1999 9.5AAB. When ever I have a problem or a question about my car, Julie always works out a time for me. I can't thank her enough. Great service. Thanks, TOM B. question about my car, Julie always works out a time for me. I can't thank her enough. Great service. Thanks, TOM B. More
by TNBORDNER
Employees Worked With
December 30, 2020
Julie was exceptional!!!! She was very knowledgeable, helpful, patient and kind. I had the option to choose another dealership but I picked Secor solely based on my interaction with Julie over the phone. helpful, patient and kind. I had the option to choose another dealership but I picked Secor solely based on my interaction with Julie over the phone. She answered all of my questions and made sure I was comfortable with the process. If there is a way for her to have a special recognition or award for her excellent customer service I would appreciate that. Thank you, Katherine Flaherty More
by kathflaherty
Employees Worked With
December 28, 2020
Gave me same day appointment and I was a new customer. The experience was timely & efficient. I had my battery checked and then replaced. It was under warranty. The experience was timely & efficient. I had my battery checked and then replaced. It was under warranty. More
by RUTHMOWREY28
December 28, 2020
I love working with the folks at Secor Volvo . Eric, the Service Manager is simply the best! They have a great team and I just want to say THANK YOU! Service Manager is simply the best! They have a great team and I just want to say THANK YOU! More
by Gail-XLR8
Employees Worked With
