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Secor Volvo Cars - Service Center

New London, CT

4.8
923 Reviews

923 Reviews of Secor Volvo Cars - Service Center

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August 24, 2020

Thank you very much with great service also the loaner was very clean. The service department very convenient to drive-in. Eric was very pleasant to work with. More

by BDBEAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2020

Thank u Julie🥰 to have patient with US and explain everything for US and make sure everything was safe awsome work God bless u all 🙏 More

by YAKISHA9505
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

I have been using Secor Volvo for service now for more than the years. In 2017, I purchased a 2016 V60 from them. While their service is expensive it has always been reliable. More

by NICKFISCHER45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2020

John and Jenelle were extremely helpful in taking my car in right away when it broke down. John was able to diagnose the issue and fix it while I waited. I needed the car as I had a busy day and couldn't be More

by STAN25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Jenelle
August 20, 2020

The end product of my service was very good. I had the intercooler on my car replaced and it may need some additional fine tuning but my bodywork looks great. There was a lack of communication, I was half More

by charles.morrison85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

Thank you for getting us in on the day we called about a possible battery issue. The honesty was welcoming that the battery was ok. More

by DEBRALORICK
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2020

Thank you for fitting me in for emergency that happened while on the road and for expediting urgent and timely repair Secor Volvo service team great! Thank you very much! More

by YARNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2020

Air conditioning fan inoperative AC fan wasn't working in our son's 2012 XC60 . He lives in Boston, but we purchased the XC60 new from Secor Our son was coming home for a few days th More

by DPKTOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly, and sorry , missed her name
August 01, 2020

I showed up early to have a tire changed. I didn’t know I had a later appointment but the service department got the tire changed for me as quickly as they could get me in the que. Steve was there to mak More

by JOANAMCCORMICK
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2020

Great service from Julie Mei. Went above and beyond to help me get my car back on the road and provide a rental so I could still do normal things like go to work !!!! Thank you! How ever I do not like the More

by jamesreagan1975
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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