Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
923 Reviews of Secor Volvo Cars - Service Center
Sort by
September 11, 2020
Have been a Secor Volvo customer for many years. Whether a routine service or sudden situation, Secor Volvo service and team always excellent. Thank you. a routine service or sudden situation, Secor Volvo service and team always excellent. Thank you. More
by YARNS
Verified Customer
September 10, 2020
I highly recommend this dealership. I've taken my vehicle here on two occasions. Julie from the service department was friendly, knowledgeable, and professional. The individual that worked on my car did a gr here on two occasions. Julie from the service department was friendly, knowledgeable, and professional. The individual that worked on my car did a great job and took care of the issue in a timely manner. Affordable as well! Thank you!!! More
by kkelly52514
Employees Worked With
September 07, 2020
I had appointment scheduled for Friday at 8:00/am the service person took my information. They gave me a loaner car for a couple of hours while I waited. Did everything I asked. Washed the car for me. service person took my information. They gave me a loaner car for a couple of hours while I waited. Did everything I asked. Washed the car for me. Nice experience thank you More
by TRROCK58
Employees Worked With
September 06, 2020
Service was fine. Someone forgot to reset the tire pressure sensor. Was a bit of a worry on our 4 hour trip. My husband figured it out using the manual. pressure sensor. Was a bit of a worry on our 4 hour trip. My husband figured it out using the manual. More
by JEANKITTIES
Employees Worked With
I forget her name
September 04, 2020
Even though I have glass replacement on my auto insurance I was required to pay for the entire repair and then get reimbursed by my insurance. This means I am giving my insurance company a no interest short I was required to pay for the entire repair and then get reimbursed by my insurance. This means I am giving my insurance company a no interest short term loan. This is not how insurance is supposed to work. Secor's participation in this kind of program is disturbing. Also, I had to wait a week to get my broken windshield replaced. I've had windshields replaced by Secor's twice in the past and neither time was I required to pay up front or wait a week for the work to be performed with the car undriveable. I am filing a complaint with the Connecticut Attorney General's office. More
by LONEHORN
September 04, 2020
Great job pleasantThey did warrant work got me right in Great job pleasant They did warrant work got me right in And took care of the issues. Let me know when my vehicle was ready Great job pleasant They did warrant work got me right in And took care of the issues. Let me know when my vehicle was ready More
by angela_goode
Employees Worked With
August 30, 2020
I really don’t know which service you are asking about. Have had a few. Probably related to new tire. Returned a few times because the car gave a low tire message. Have had a few. Probably related to new tire. Returned a few times because the car gave a low tire message. More
by JOANAMCCORMICK
Employees Worked With
August 29, 2020
This was my first experience with this dealership as I live in West Hartford. I happened to be in Groton and my XC-90 displayed malfunction messaged for both the suspension and headlight systems. I called live in West Hartford. I happened to be in Groton and my XC-90 displayed malfunction messaged for both the suspension and headlight systems. I called the day before and rge service department graciously gave me an appointment to drop off the car for the next morning. I dropped off the car and within a few hours they diagnosed the problem, and resolved it with a software upgrade. More
by DRJEFFKAGAN
Employees Worked With
August 27, 2020
I found it very frustrating that the dealership did not offer a loaner car while my car was there for service today. Instead, I had to pay out of pocket for a rental car. With the amount of money that was offer a loaner car while my car was there for service today. Instead, I had to pay out of pocket for a rental car. With the amount of money that was spent on service, I feel that they should’ve covered that cost. Especially since in the past, I was automatically given a loaner from the dealership... More
by HJSUPERSANO
Employees Worked With
Service Department...
