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Secor Volvo Cars - Service Center

New London, CT

4.8
923 Reviews

923 Reviews of Secor Volvo Cars - Service Center

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September 25, 2020

On time, complete job. Excellent. You feel like family there. They should advertise that when you register the car with the manufacturer, you can get substantial rebates on services. But you have to regis More

by DENISE.P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

II Love Secor! I would like to buy a new car from them in the near future! I am a Mechanical Engineer working for General Dynamics Electric Boat and I want Secor to be my official car dealer! More

by jvf07869
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

Working with Secor was very easy and efficient. They made the process of bringing the car in very convenient. I was able to request additional work at the time of service and they were happy to oblige. They More

by ct9atuner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

We have been pleased with our experience dealing with Secor - from buying our S60 a few years ago to having the service department complete a couple of recalls and scheduled maintenance recently. It's a More

by TOM.DAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

It was the best. Every thing was done professionally and in a timely manner. All employees are wonderful. Thank you very much. My car was also disenfected. Thank you for that courtesy. More

by MAGGIEF719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2020

Auto body work performed is considered as excellent. Secor administrative communications with the insurance company was less than satisfactory. The work performed was delayed 3 days due to the right han More

by SPQR_RAYD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2020

Always bring my care here. They know who I am and what I need for my car and Julie never steers me wrong on my repairs. More

by hyablin09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2020

I went In for a recall.. they took my car right on time.. looked at to see it didn’t need the recall .. when they were done they washed the exterior and disinfected where they touched. Awesome serv More

by Christyrose
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

Went in for Recall, got appointment right away. Friendly, knowledgeable, always answers questions or concerns thoroughly. Would like tire rotation with oil change included. No great discount or incentive More

by LCRJGM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2020

Julie is always a pleasure to work with. What an asset she is to your company. She is organized, professional, polite and thorough. I hope you know how valuable she is to your team. More

by DTSTEPHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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