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Secor Volvo Cars - Service Center

New London, CT

4.8
939 Reviews

939 Reviews of Secor Volvo Cars - Service Center

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September 28, 2024

Excellent service, very professional. Excellent check in and easy setting g up an appointment. Clean More

by DAVIS-RENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Had to have my car towed due to a little mouse! Julie took good care of me and the Secor team repaired my car quickly. More

by lindatosti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

I had some minor repair work done on my car. Mike was the technician that I dealt with and he was so helpful. I appreciate the time and effort he took to make sure the work was done to my satis More

by DWEINSCHENKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cholewa
September 25, 2024

I received a rental, was kept informed about the status of my Volvo and the keys were brought directly to me at completion. More

by jnmas47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

It took 6 months (Mar. -Sept. 2024) for the part to arrive and service to be performed on the tailgate (that was manually operational only) on my XC60. And, I was not being More

by griffinvet1
Service Time
Recommend Dealer
No
Employees Worked With
Keith Mattingly
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Good service. Keith was rude about a coupon but was still able to use it. More

by kem2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Great service, loaner was convenient and easy to do paperwork. Work was done as promised and issue was resolved. More

by dennistonanthony01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Julie explained all features of the service fully. When an additional item came up during the service, she contacted me and explained the nature of the issue fully. Overall, the service center provide More

by BARRY.SHECKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

It was perfect, my vehicle was repaired completely. I feel satisfied with the service that I received More

by sammalmonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

The service at SECOR Volvo has always been reliable and we trust them and go no where else. More

by lindat2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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