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923 Reviews of Secor Volvo Cars - Service Center
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March 19, 2021
Easy service again. So appreciated! At 80,000 miles I could choose any service department but keep coming back to Secor. I worry about a change to complete electric cars for the future since this one run could choose any service department but keep coming back to Secor. I worry about a change to complete electric cars for the future since this one runs so well and is well cared for! More
by K Cambi
Verified CustomerEmployees Worked With
March 18, 2021
I got Great customer serviceAll staff members are I got Great customer service All staff members are Friendly on phone answering questions My car was returned clean from inside and outside after ser I got Great customer service All staff members are Friendly on phone answering questions My car was returned clean from inside and outside after service More
by BSARPATEL
Employees Worked With
March 17, 2021
My new XC40 was towed with less than 400 miles on it as it would not drive. It was diagnosed as mouse damage an Secor noted I needed new coils and wiring. When I picked the car up and paid 349 dollars for it would not drive. It was diagnosed as mouse damage an Secor noted I needed new coils and wiring. When I picked the car up and paid 349 dollars for the service they had NOT replaced coils, had not done anything other than shoddily taping the wires with electrical tape and left the are a mess with mouse debris. I will never take my car to them again. More
by JENNPENSA
March 08, 2021
Service department is considerate of your time, thorough, honest, and friendly. Julie was fun to work with, making a “not so fun day” a little more exciting. Love the fact I could get a rental car to continu honest, and friendly. Julie was fun to work with, making a “not so fun day” a little more exciting. Love the fact I could get a rental car to continue on with my day without much interruption. More
by CAS0125
Employees Worked With
March 04, 2021
Our 10,000 mile maintenance was done in a very timely manner. We were all done in under an hour. They also addressed any other concerns in a very friendly way. Very satisfied with the service. manner. We were all done in under an hour. They also addressed any other concerns in a very friendly way. Very satisfied with the service. More
by K Hollis
Employees Worked With
March 03, 2021
Excellent customer service from the service department to the sales department, highly recommend! Connor and Steve M went above and beyond to help us, thanks! the sales department, highly recommend! Connor and Steve M went above and beyond to help us, thanks! More
by DON8253
March 02, 2021
The service department is efficient and clean. The service representative was pleasant. The showroom waiting area is clean and nicely laid out. Coffee was available. A complimentary car wash would hav service representative was pleasant. The showroom waiting area is clean and nicely laid out. Coffee was available. A complimentary car wash would have been nice. More
by RUSSPD19
Employees Worked With
February 28, 2021
When I called to schedule the appointment for my recall, a nice woman answered and was pleased to help me. She even was pleasant when I dropped my car off and when I asked her to drive my car in, she was wi a nice woman answered and was pleased to help me. She even was pleasant when I dropped my car off and when I asked her to drive my car in, she was willing to do that for me because my fear of falling on the ice. More
by suzannels
Employees Worked With
February 25, 2021
Always a pleasure having services done at Secor. Techs are great as are the people in the "office" area's. Car is always cleaned when returned. are great as are the people in the "office" area's. Car is always cleaned when returned. More
by WMELOCHE
Employees Worked With
