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Secor Volvo Cars - Service Center

New London, CT

4.8
923 Reviews

923 Reviews of Secor Volvo Cars - Service Center

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May 17, 2021

I was told the service would be an hour and it was done within that timeframe. The car was washed and waiting for me right outside the door. Great customer service More

by JUDELEVI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

Julie was great! Got me in right away. Was out in one hour and washed my car. I’ve been coming to Volvo for 28 years. More

by michelle.bravi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

We’ve has several repairs done by Secor Collision and highly recommend them. The work has always been excellent, staff is very professional, courteous and helpful. More

by Kevin & Deirdre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Phillips
May 01, 2021

As always, Julie and Randy took care of the minor issues I had with my Mitsubishi Outlander now approaching close to 200,000 miles. They are the best!! More

by K P McCabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mechanic
April 03, 2021

I have had my 2010 Saab 9-3 serviced at Secor for many years. Their employees are very professional, knowledgeable and good to deal with. Julie Mei does a great job of explaining the services performed on More

by STEVEF51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Eric Weiss made the appointment for me for the recall on the seat belt, my reappearing battery charge message and that I had checked the oil and it may have needed an addition and the wait was minimal and J More

by JMCINNIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Moffit in Parts
March 29, 2021

Fast serviceFriendly staff.Always happy with Fast service Friendly staff. Always happy with service. Thank you. Really... That's not enough? This part of your survey is stupid. Why isn't More

by CORBETT.CINDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Hi I just want to thank Steve and the service team for taking care of me and fixing my car promptly. Steve my sales rep did not stop with his attention and time once the deal was closed, he continues to p More

by SAMLEVINE98
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

Julie came to the rescue again! She arranged an appointment right on the spot for a much needed oil change. Thank you for your service. More

by DEBI222D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

I still drive an hour to Secor for routine maintenance on my vehicle because the staff and their work are just that good. Upfront and honest every time I've been in. More

by N. Roman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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