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Secor Volvo Cars - Service Center

New London, CT

4.8
923 Reviews

923 Reviews of Secor Volvo Cars - Service Center

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July 23, 2021

We had a bubble suddenly appear in a new-ish tire, right before leaving for vacation. They were so helpful, and took care of us that very day! Thank you, Secor Volvo! More

by AMERICANLANDSCAPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2021

I have always had a positive experience, everyone is very professional, friendly and committed to helping the customer with their service and purchase questions and needs. More

by swhobbes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

Great people, great service .its a pleasure going to the dealer. They even washed and vacuumed my car. My wife was thrilled. I don’t see her that happy in a while. More

by ossur422@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2021

Julie and Randy have kept my Mitsubishi Outlander on the road running strong for over 210,000 miles. Excellent service and attention to detail along with a great SUV will have me back at Secor for my next More

by K P McCabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Service Tech
July 14, 2021

I found it easy to make my appointment and my car was serviced quickly. When my car was done, I was notified immediately. I would use this dealership again. More

by LEAHSHENUSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2021

Always a good experience with this dealer. Helpful when buying a new car and parts and service are reliable and professional. Did the job they committed to on time and at the estimated price. More

by jimidee42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2021

Great people! Julie was so great to me explaining everything in detail showing how things work explaining the bill to me, I was treated like she cared about me and my car ! Thank you More

by BENNWEDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2021

Everyone is very helpful and responsive. It makes the whole experience a great one !!! I would purchase here again. I love my Volvo !! Thank You More

by Cherylaj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Dupont, Connor Beverly
July 01, 2021

Got my alignment done, car drives beautifully and they washed the outside and vacuumed the interior for me to boot! Very efficient and helpful service. More

by VICKI.JESSE
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

I’ve been a Secor customer for several years! They have always served me well. Julie is very personable, you can tell she has been in a customer service position before. Thank you I LOVE my Volvo! More

by pathubb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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