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Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews

922 Reviews of Secor Volvo Cars - Service Center

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September 20, 2024

Julie explained all features of the service fully. When an additional item came up during the service, she contacted me and explained the nature of the issue fully. Overall, the service center provide More

by BARRY.SHECKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

It was perfect, my vehicle was repaired completely. I feel satisfied with the service that I received More

by sammalmonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

The service at SECOR Volvo has always been reliable and we trust them and go no where else. More

by lindat2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Very friendly and thoughtful, great service. The team was responsive to questions and options for the repairs. More

by rnschmidtct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Beautiful relaxing waiting space with several periodicals to choose from- even my children were happy. Quick service got us back on the road safe and sound. More

by marybeth.reagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

They stayed in close communication and fixed a couple difficult problems with the car at a not-terrible cost. More

by jayneodonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Service is great. Julie and others there are wonderful. Appreciate all everyone there does to keep by vehicle in good shape and me safe. More

by TIAFORBES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

The team is always friendly, thorough with recommendations and fast at getting the job done. More

by KMULTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall specific names I’m sorry
September 07, 2024

Nobody likes going to dealership but Secor Volvo made it simple and easy, no complaints More

by AUSTIN.PERKINS6721
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otto Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

My appointment was 8:00 and I was on the road by 8:50. Fast, punctual and very accommodating. Even got some book recommendations, awesome service crew. More

by wdahlberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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