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Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews

922 Reviews of Secor Volvo Cars - Service Center

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September 21, 2021

I have always been taken care of in a highly efficient manner. The staff is very friendly and courteous and have worked with me on any issues I may have had More

by JDHOMISKI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

Always helpful excellent service quickly made an appointment and ordered parts before service work. I came and out in less than an hour More

by JEFFREY.SPRUNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Phillips
September 20, 2021

Although I hadn’t been to Secor Volvo for a few years mainly due to distance from my home I can always depend on their excellent customer service and as usual they didn’t disappoint. More

by GNSPURLOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

Great that they fit me in without an appointment to take care of if my car issue! More

by MPANCIERA3
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

Julie provided a quick and easy check in. Our car was in for 10,000 mile service. Our car was ready much quicker than expected. It was immaculate S was the inside. Everyone here at Secor is always so polite More

by JILLINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2021

Very helpful. Excellent service with a clear accounting of services needed. Would highly recommend this dealership! More

by dmuml
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Phillips
September 11, 2021

My service representative Julie was very thorough and attentive to details. I was very surprised that my car was cleaned after this service. Thank you all More

by FCPKATHY
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2021

When my car was hit hundreds of miles from home I called Secor based purely on their location. although my car was declared totaled and no repairs done, I cannot say enough about how professional and helpfu More

by ALD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laura Phillips
September 08, 2021

Nice facility, nice people. Was disappointed that software updates weren’t standard with every service as well as the lack of loaner cars. These were both available at my old dealership before we mov More

by Jetjack321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Secor Volvo Cars responded

Thank you for your review,please give me a call so we can change your account information and answer any questions. Eric Weiss Service and Parts Director Secor Volvo Cars 860-442-3232 x103

September 06, 2021

This is my 4th trip to Secor service center and I will not go anywhere else. Second to none and they will always get my business. More

by JSELANDER.44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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